Customer Service Representative

Shakia Boulden

OBJECTIVE

To obtain a position with a growing and competitive company with advancement opportunities. W O R K E X P E R I E N C E

CUSTOMER SERVICE REPRESENTATIVE

Chime Solution Sept 2019 – June 2020

LOGISTICS WORKER

Diverse Staffing December 2018 – August 2019

DISPATCHER

Quality Transportation December 2017 - October 2018 678-***-****

*****************@*****.***

6668 Mt. Zion Blvd Apt J-105

Morrow, Ga 30260

E D U C A T I O N

HIGH SCHOOL DIPLOMA

Southwest Dekalb High School

1998-2001

MEDICAL ASSISTAN CETIFICATE

Advance Career Training

2003

S K I L L S

• Professional

• Microsoft Office

• Client Support

• Data Entry

• CS Pro

• Cirtix

• Internet Explorer

• Scheduling

As a customer service representative, I was responsible for answering incoming calls. I was then responsible for assisting clients with their account or transferring them to the appropriate department.

• Training in customer interactions

• CS Pro and Cirtix System training

As a logistics worker, I sorted, labeled, and priced merchandise as part of an assembly line. I was also responsible for taking customer orders.

As a dispatcher, I was responsible for answering incoming calls and assisting clients with transportation needs for events and activities. I was responsible for scheduling meetings, appointments, and payments.

• Training in customer interactions

Contact this candidate