APRIL SHAW

PROFESSIONAL SUMMARY

Rail analyst for 6 years with multiple prior years of medical transcription, data entry and customer service. Most recently responsible for keeping track of over 1000 railcars, shipping documents and payables. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

SKILLS

● Proficient in Microsoft Word, Excel, Power Point and SharePoint

●Use of Right Angle, Bourque, Ship Xpress to include Trax

●Extreme attention to even small details

●Sense of urgency

●Strong customer service skills with "above and beyond" attitude

● Strong Decision Making

●Information Gathering

●Strong data entry skills with accuracy and record keeping

WORK HISTORY

RAIL ANALYST 11/2017 to Current

Crestwood Midstream Partners LP, Kansas City, MO (acquired by Energy Transfer)

●Responsible for all aspects of customer rail support thus a very long history of customer interaction

●Reviewing BOLs for accuracy as well as distribution to customers.

●Enter and track all BOLs and ensure we have them all for our customers and terminals

●Track empty and loaded shipments

●Payables for our rail logistics including leases, repairs, demurrage, etc including rail problem payables due to freight rates or other billing issues

●Bill and track monthly detention charges

●Good relationship with the class I railroads as well as some short lines in regard to shipments

●Requesting freight rates from railroads and tracking rate publications as well as some minimal rate negotiations while working with our marketing team

●Use of Right Angle, ShipXpress(Trax) and our office SharePoint site

MEDICAL RECORDS CLERK 01/2017 to 10/2017

Swope Health Services

●Scanned medical records in digital format for easy retrieval and accessibility.

●Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.

●Scanned records into patient's charts.

●Data entry of patient information

●Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.

●Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.

MEDICAL TRANSCRIPTIONIST 06/2009 to 12/2016

Cardiovascular Consultants of Kansas

●Typing dictation including office visit notes, correspondence, testing including Holter monitors, Event Monitors, Thalliums, Lexiscans, echocardiograms, treadmills, carotid Dopplers, and ABI's as well as discharge summaries and consults

●Sending correspondence to other physicians, insurance, etc.

●Recorded information using word processing, dictation and transcription software and equipment.

CUSTOMER SERVICE/ACCOUNTS RECEIVABLE/PURCHASING 01/2007 to 06/2009

Merry X-Ray, Wichita, KS

●Answering multi-line phone system, taking orders and answering customer questions

●Posting checks and credit card payments, data entry (pricing for buyer contracts) and placing orders with vendors.

●Monitored timely collection and application of account receivable collections.

●Managed past due balances, financial inquiries and other accounts receivable functions.

MEDICAL TRANSCRIPTIONIST 01/2005 to 01/2007

Cypress Heart (Formerly Kansas Cardiology Associates), Wichita, KS

●Typing daily dictation, including office visit notes, correspondence, as well tests, Holter monitor studies, echocardiograms, treadmill and all other nuclear studies

●Digital dictation.

●Followed all HIPAA rules and regulations regarding patient confidentiality.

●Worked cohesively with physicians and other clinical staff to complete transcriptions.

EDUCATION

Wichita West High School, Wichita, KS

Friends University, Wichita, KS

CERTIFICATIONS 49 CFR 172 HAZMAT certification

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