NIJALA S. JENKINS

**** ***** *****, *******, ******* 30906 803-***-**** ad198s@r.postjobfree.com

EXPERIENCE

Hardee’s Swansea, SC

Cashier April 2018 to October 2018

Completed different varieties of food on the grill.

Became a lead, in certain situation. Thought very independently.

Handled different types of transactions dealing with money daily.

Walmart Lexington, SC

Sales Associate May 2019 to August 2019

Performed customer service responsibilities. By assisting customers with every need they presented to me.

Handled different types of transactions dealing with money daily.

Performed restocking duties in different locations throughout the facility.

Resolved customers’ problems by listening, then coming to the best solution to solve their problem at hand.

SITEL Augusta, GA

Progressive Representative January 2021 to September 2021

Handled 80+ incoming calls daily.

Handled customers inquiries and billing questions. While also dealing with their payments.

Professionally handled calls when a customer became uneasy. Once noticed that the call escalated, the next step would be to calm the customer down enough to repair the situation at hand.

Handled incoming calls from the Progressive policyholders, first responders, and tow services.

Provided information to the policyholders dealing with quotes, policy changes, auto policy, home policy, and excess liability.

U.S. Navy Great Lakes, IL

Recruit January 2022 to March 2022

Completed different classes and obstacles to be a sailor.

Learned and understood the purpose of becoming a leader.

Attention to detail.

SITEL Augusta, GA

Temporary January 2023 to April 2023

Customer Service Representative

Provided help concerns to customers who needed assistance.

Assisted customers who needed their taxes done with an expert

EDUCATION

Wagener Salley High School 2015-2019

Graduated June 6th, 2019.

SKILLS

Cash Handling

Cashiering

Food Preparation

Compassionate

Problem Solving

Detail Oriented

Quick Learner

Leadership

Teamwork

Empathy

Patience

Communication

Reliability

Attention to detail

Computer Technology

Customer Service

Basic Math

Remote Communication

Typing

Goal setting

Social Media

Adaptability

Strong Work Ethic

Multitasking

Time Management

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