*** *. ***** ***. ********, IL ***** 630-***-**** ad194d@r.postjobfree.com

Summary

Experienced Technical Project Manager with a track record of delivering technical solutions, on time, and with high customer impact. Skilled in coordinating multiple projects with different teams in different locations. Experience in advanced levels of technology implementation. Telecommunications, Wide and Local Area Networks, Wireless network, Online and local Software, Inventory, Print Management, Intercom, Emergency Notification, Virtualization, Disaster Recovery.

Professional History

Project Manager, Peters & Associates / Ascend Technologies

2019 to 2023

Managed hundreds of projects for MSP including email/cloud migrations, network &server upgrades, annual health checks, security review, disaster recovery planning and testing, backups, and customer onboarding.

Managed all phases of multiple concurrent projects, ensuring on-time delivery, customer satisfaction, and high-quality deliverables.

Guided resources and customers to provide impactful solutions, resulting in highly referenceable accounts, strong adoption, and upsell opportunities.

Established full implementation plans, including defining scope, deliverables, dependencies, duration estimates, resource estimates, risk identification, and mitigation, and contingency planning.

Communicated project boundaries with customers and negotiated mutual plans to keep projects on schedule, timeline, and scope.

Maintained up-to-date product and project management knowledge and collaborated with the team to proactively uncover additional customer needs and possible upsell opportunities.

Director of technology, Hinsdale township high school district 86, Hinsdale, il

1995 to 2019

Network

Over 20 years ago, I coordinated the installation of fiber optic cabling to all classrooms, this has allowed us to upgrade the network multiple times without additional wiring.

Designed wireless network that supports over 7000 devices at 3 locations.

Managed installation of Voice over IP phone system.

Redesigned WAN from T1 to 600 Mbps leased wireless connection with no reoccurring cost.

Projects

Directed migration of multiple Student Information Systems

Migrated email from SunOS Unix to GroupWise to Exchange to Office 365

Migrated from Novell to Microsoft Active Directory

Negotiated numerous software contracts.

Automated student account creation for Active Directory, Office 365/Exchange, and Google.

Leadership

Member Superintendent Cabinet

Member Operations Cabinet

Member of the Hinsdale District 86 Strategic Planning team

Lean Six Sigma Yellow Belt trained (Led multiple Process improvement projects)

2015 Lenovo Warranty-Self Maintainer Award

volunteer

Cub Scout leader

Youth Baseball coach 2 years

Youth Football coach 6 years

Youth Lacrosse coach 3 years

Youth Soccer coach 8 years

Skills

●Manage project execution to ensure adherence to budget, schedule, and scope.

●ConnectWise & ServiceNOW

●Microsoft Teams Subject Matter Expert

●Negotiate with project stakeholders or suppliers to obtain resources or materials.

●Identify, review, or select vendors or consultants to meet project needs.

●Develop and manage annual budgets for information technology projects.

●Recruit, hire, train and supervise staff, or participate in staffing decisions.

●Control operational budget and expenditures.

●Direct daily operations of department, analyzing workflow, establishing priorities, developing standards, and setting deadlines.

●Purchase necessary equipment.

Education

B.A. Physics, Iowa State University

Additional courses/certifications: LAN administration, UNIX Administration, Netware Administration, Systems Management, Project Management

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