CORLISS D. HARRIS

260-***-**** ● ad18yr@r.postjobfree.com

OBJECTIVE

I am applying for your Data Analyst position. I have experience with building survey instruments. My Masters research included finding metrics for displaying effectiveness of KPI indicators and balanced store cards. Please consider me for this position.

COLLEGIATE EDUCATION

Master’s in Industrial Technology Purdue University, West Lafayette, IN GPA: 3.56/4.0 2017 (Program Management & Quality Tools)

-Related Coursework: Program Management (PM), Statistical Analysis, Research Methods for Business, Automatic

Identification & Data Capture (Iris Biometrics/ National Fingerprinting Technology), Interpersonal Skills in Organizations,

Technology from a Global Perspective, Quality for Industrial Technology, Strategic Management, Ethics, Law & Leadership

-Masters Research: Perceived Effectiveness in Global Cross Functional Virtual Teams using Key Performance Indicators

and Balanced Scorecards

BA in Biology (Cellular Biology/Ecology/Pre-Med) Earlham College, Richmond, IN 2003

-National Youth Leadership Forum on Medicine Scholar, Loyola University, Chicago, IL

-National Howard Hughes Bridge to Science Excellence- Pre-Med Scholarship, Earlham College, Richmond, IN

NOTABLE EMPLOYMENT HISTORY

Amazon Fulfillment Center (FC), Fort Wayne, IN FC Associate 1, SIS, L1, FWA4 2/18 - 10/8/2023

Liberty Mutual, Fort Wayne, IN IN Licensed Customer Service Representative 1/24 - 3/10/2022

WIS International, South Bend, IN Inventory Associate 9/9/2021- 11/18/2021

State of Indiana-FSSA, Fort Wayne, IN 211 Vaccination Call Center Representative 4/7 - 6/3/2021

JoAnn Fabric, Fort Wayne, IN Team Member (Cashier and Front Cue Recovery ) 8/2020 - 6/3/2021

Macy's, Mishawaka, IN Full Time Women’s Sales Associate 3/14/2019 - 7/26/2019

Marshalls, Mishawaka, IN Temporary (Seasonal) Merch. Assoc. (Cashier, Recovery) 10/1/2018 - 1/16/2019

RuffaloCODY, West Lafayette, IN Student Fundraiser for a campaign that accomplished a 2 - 8/2017

(Purdue University) $2.019 billion, 2019 goal @ Purdue University

The Exponent, West Lafayette, IN Chief Stuffer (newspaper) 2/18/2017

(Purdue University)

Press Gainey, South Bend, IN Survey Transcriptionist for hospital surveys 9 - 10/2016

(Spherion Staffing)

Comfort Homesake, Oakland, CA Document Preparation Consultant 4 - 5/2015

Source of Wellness, Atlanta, GA (worked pro-bono) Administrative Assistant see 7 - 9/2014

MED Institute, Inc. (COOK), West Lafayette, IN Histology Technology/Pathology Liaison 9/2003 - 4/2011

(Now COOK Research, Inc.)

Earlham College, Richmond, IN Various: Biology & Chemistry Lab Student Assistant 2000 - 2003

AM General (HUMMER), Mishawaka, IN. Engine Fan & Alodine® (corrosion protection) Lines Summers 2001 - 02

Installations (dashboard & door frame stud-welding), Retro-fit Inventory Yard

Market Strategies, South Bend, IN Health Insurance Surveys via Telephone 1998 - 1999

FUNCTIONAL EXPERIENCES

Troubleshooting/ Quality Control

1)I was able to give my managers ways to aid our team in getting our number of missed calls down by sharing problems I was having answering calls.

2)Gleaned from a very experienced set of team leaders- being available as a team leader is a great asset to any company.

3)Identified the reason for missing data within a professors’ national l iris biometrics research, as I performed a literature review. They had been previously unable to determine the reason for the missing data.

4)Standardized answers by developing SOPs to ensure reproducibility and traceability.

5)Identified out-of-specification samples using IR Spectroscopy.

6)Invented, developed, and then standardized novel staining and processing techniques used for the analysis of the various prototypes our engineers developed and pre-clinical (veterinary) animal studies in a biomedical think-tank.

7)Discovered a patentable histological processing method.

Research & Development

1)Invented, developed, and then standardized novel staining and processing techniques used for the analysis of the various prototypes our engineers developed and pre-clinical (veterinary) animal studies in a biomedical company.

2)Discovered a patentable processing method for a specific type of sample-processing-issue from within the field of histology.

Retail & Customer Service

1)Markdowns- Used bar code scanner technologies to check and change both 1.)sales prices and 2.)primary and secondary markdowns.

2)Theft Prevention- Added or removed (for check-out) theft sensors, labels and the same with other theft prevention tools for the specific pieces of merchandise. Delineated high priced merchandise from other merchandise and Ensured proper theft sensor measures were used.

3)Pricing - Added, found, and properly labeled improperly labeled price tickets for customers. Prevented theft (shrink). Labeled and added security measures to handbags and other merchandise. Physically tethered higher end handbags and merchandise.

4)Recovery- Reset the store every night by returning all merchandise to their proper place in preparation for each new day.

5)Room Attendant- Aided in providing customer service and help with sizing and preparing items to return to the sales floor.

6)Sorting- Boxes and shipments from around the world were opened and sorted into bins that were subsequently distributed to the sales floor.

7)Cashier- Aided in providing excellent customer service and attempted to ensure that our sales floor and credit card goals were met throughout every day, week and month.

Student Fundraiser/ Call Center

1)Called and conversed with alumni sharing campus updates and information related to their given majors.

2)Identified optimal calling pools in which to find donors willing to contribute to our given fundraising goals for the university.

3)Learned how to build calling pools to optimize the connection between fundraising students and donors. 4) Used statistics to find optimal call intervals and call times for my given calling pools.

Administrative Support

1)Scheduling and safety training for the entire company.

2)Built relationships with vendors and other professionals for our laboratory.

3)Resource management and tracking including consumables, training, vendors, suppliers, and instrument maintenance.

4)Administrative support to the companies’ lead pathologist including all billing, sample transfer, and project management

[scheduling (implants, necropsies, report deadlines), analysis (artery restenosis scoring, histopathology reports, and necropsies), and reporting].

Supervision/ Lab Training/ Lab Management/ Continuous Improvement 1)Hired and trained two other technicians to join our small lab.

2)Lead in ensuring our lab and Purdue’s grossing lab developed Standards that met FDA GLP laboratory 21 CFR Requirements.

3)Taught MSDS and chemical stockroom maintenance skills to multiple technicians.

4)Lead technician specifically hired to assist me in a huge project I planned and implemented, that took over one year to complete.

Document Control & Development

1)Developed Standard Operating Procedures (SOPs) for small business owners and organizations.

2)Updated, aligned, and clarified our laboratories’ entire technical SOP library.

3)Constantly maintained, augmented, and adjusted the companies’ Chain-Of-Custody procedures for movement of tissues, samples, and documents.

4)Introduced clear branding for visibility and product placement of COOK products and services through MED Institute, Inc.

Problem Solving/Quality Assurance

1)Data- Found the data necessary for an undefined method of analysis for prototype (new/undefined) devices.

2)Missing Data- Found the reason for an established international databases’ missing data for a professor's research.

3)Quality- Found a mistake in a product (as trained to) line sample and identified both the upper and lower limits of the presence of the sample.

4)Retail- Found methods to ensure associates were each able to complete their tasks throughout the work day as we found and tried to solve problems associated with meeting both company (TJX) and customer service goals.

2

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