It Analyst Systems Engineer

Daniel Dagnachew

IT Analyst

A highly motivated and detail-oriented individual seeking a challenging position as an IT Analyst in a dynamic and fast-paced environment. ***************@*****.*** 703-***-**** Alexandria, United States WORK EXPERIENCE

IT Specialist

Clear Focus Consulting LLC

10/2021 - 07/2023, Glen Allen VA.

Collaborating with various stakeholders, users, and IT teams, to gather and then troubleshoot multiple IT issues! Resolving technical issues and providing support to users or other IT staff. This may involve diagnosing and solving hardware, software, or network problems!

Worked as a Systems Engineer / IT Support professional in the MSP environment responsible for triaging and resolving IT issues of many sorts!

EDUCATION

Bachelor of Science: Network and

Cybersecurity

University of Maryland

10/2017 - 12/2022, Adelphi, MD

Bachelor of Science:

Network and Cybersecurity

SKILLS

Collaborating Routing and Switching troubleshooting Cloud computing Project Management TCP/IP

PERSONAL PROJECTS

Multiple System Scan Reports (01/2022 - 04/2022)

Developed a security system to protect against network attacks Conducted vulnerability assessments and penetration testing Presented the project to a panel of industry professionals Developed desktop migration proposal Upgraded operating systems to the latest version Replaced users’ desktops with updated OS version laptops Cyber Security Analysis Project (05/2022 - 12/2022) Assisted in the implementation and maintenance of IT security systems and Compliance. Conducted vulnerability assessments and penetration testing Analyzed security-related data and logs to identify potential threats Assisted in incident response and threat hunting

ACHIEVEMENTS

CompTIA Security+ Certification (11/2023 - Present) Achieved certificate for industry-standard security practices. Employee of the Quarter (09/2022 - 12/2022)

Recipient of multiple positive feedbacks and awards, including Employee of the Quarter for excellent customer support practices. LANGUAGES

Phython

Limited Working Proficiency

SQL

Professional Working Proficiency

JavaScript

Full Professional Proficiency

C++

Full Professional Proficiency

INTERESTS

Books Hiking

Achievements/Tasks

Courses

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