NSAIBOTI L. BRIDGET

Phone number: 240-***-****:Email: ad18ty@r.postjobfree.com

PROFESSIONAL SUMMARY

Certified Scrum Master and experience PM with 9 years of experience, successfully managing and delivering large software development projects. Excel in adapting to dynamic environment with constantly changing requirements while coaching, and developing cross-functional and self-organized teams. Extensive knowledge and experience of Agile (scrum and Kanban), the waterfall software development, and working in a SAFe environment. My success so far has been greatly facilitated by excellent communication skills, critical thinking, problem solving, decision –making, task prioritization and workflows optimization skills.

CERTIFICATION

Certified scrum master (CSM) with Scrum Alliance.

SAFe Agilist

SKILLS

Strong Technical command of project management tools

JIRA

CONFLUENCE, Slack, Microsoft office, WebEx

Expertise in SDLC methodologies

Agile

Scrum

Waterfall

Intermediate knowledge of programing language

Java, Rally, MS project

Well-versed in version control tools

SharePoint

PROFESSIONAL EXPERIENCE

Scrum Master

Bank of America

May 2022 to Nov 2023 Charlotte, NC

Served as the Scrum Master for 2 LoanIQ Teams, with focus on Automation. Worked on multiple Agile projects, supporting various LOBs in their effort to reduce processing time, increase effectiveness, and controls to mitigate high risk processes by automating existing manual processes via implementation of robotics.

Closely worked with the compliance/Release management team to resolve all audit findings and ensure teams are ready for deployment.

Worked closely with Tech leads, Operational leads, Performance leads to ensure testing is successfully performed in all lanes (Lower level environment, Pre-prod, Load Test environments for thorough validation completion.)

Developed, tracked and maintained executive status reporting, dashboards, project plans and other required project documentation (Weekly/Monthly Reports)

Analyzed and utilized reporting systems and metrics such as (burn-down and velocity charts, Lead and circle time, throughput) to keep project members and management in loop with latest information and project progress.

Facilitated Scrum ceremonies: Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Demos/Reviews, and Sprint Retrospectives.

Worked closely with the team to ensure JIRA was constantly updated to increase transparency and accurate reporting of project status.

Collaborated with Scrum Masters, POs and RTE’s to identify dependencies, manage conflicts, and drive success overall for multiple projects.

Agile Coach/Scrum Master

Cisco

March 2021 to April 2022 Charlotte, NC

Work with Portfolio, Product and Team levels to shift their mindset and achieve cultural change.

Closely worked with the compliance/Release management team to resolve all audit findings and deployment readiness

Help teams navigate agile tools and softwares.

Developed, tracked and maintained executive status reporting, dashboards, project plans and other required project documentation (Weekly/Monthly Reports)

Coordinated efforts on agile transformation, supporting multiple teams across the company.

Worked closely with Tech leads, Operational lead, Performance lead to ensure testing is successfully performed in all lanes (Lower level environment, Pre-prod, Load Test environments for thorough validation completion.)

Lead a team of engineers to automate existing DNACs to increase efficiency and reduce cost using an Agile mindset.

Observe agile ceremonies and provide guidance to Scrum Masters, Project Managers and Program Mangers.

Coach executives and stakeholders to align their expectations for working with an agile development environment.

Mentor scrum masters, Product Owners and team members on Agile software development principles and practices, framework processes, team building and facilitation.

Enable efficiency and improve value delivery, increasing stability, promoting transparency and accountability across the company.

Develop standards and requirements for the agile process.

Create and lead agile transformation sessions across the company.

Coach teams and senior leaders on design thinking, user experience/product design best practices.

Partner and coach, participating in real-time to provide advice or assistance to teams and team members as they tackle and overcome challenges.

Scrum Master/Project Manager

Bank of the West

August 2019 to Jan 2021 San Francisco, CA

Created and facilitate company-wide as well as targeted training sessions and workshops on business value discovery, retrospectives and design activities.

Developed, tracked and maintained executive status reporting, dashboards, project plans and other required project documentation (Weekly/Monthly Reports)

Worked closely with Tech leads, Operational lead, Performance lead to ensure testing is successfully performed in all lanes (Lower level environment, Pre-prod, Load Test environments for thorough validation completion.)

Facilitated Scrum ceremonies: Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Demos/Reviews, and Sprint Retrospectives.

Closely worked with the compliance/Release management team to resolve all audit findings and ensure teams are ready for deployment.

Organized and facilitated executive stakeholder meetings.

Ensured adherence to Agile/Scrum values, principles, and practices.

Coached Teams on roles and responsibilities of in the Agile environment.

Facilitated leadership discussions as new teams are developed to establish tactical and strategic organization structure.

Coached the teams on how to be self-organized, remove impediments and was keenly focused on the activities and progress of the Agile project teams.

Ensured that the team was fully functional and productive by building and maintaining the product road map and release plan based on the priorities set by the Product Owner and input from the team.

Conducted and embraced the drive of agile development; secured agile teams working agreements.

Worked with the Product Owner to ensure that goals, scope, and product domain are understood and practiced.

Analyzed and utilized reporting systems and metrics such as (burn-down and velocity charts) to keep project members and management in loop with latest information and project progress.

Scrum Master/Agile Delivery Lead

Capital One

June 2018 to July 2019 Houston, TX

Monitored the project progress and radiated the information to stakeholders. Identified and mitigated team risk and impediments (blocking issues, critical defects) on daily basis.

Worked with product owners and end users to prioritize feature development and enhancements based on critical paths and business needs.

Worked with my team to facilitate reporting and dashboard development as part of our BI.

Assisted in Gathering project requirements, defining scope, allocating resources and establishing meeting schedules to facilitate and execute project demands.

•Collaborated with team members to solve impediments/obstacles the teams are facing.

•Analyzed and utilized reporting systems and metrics such as (burn-down and velocity charts, Lead and circle time, throughput) to keep project members and management in loop with latest information and project progress.

•Collaborated with teams to identify risk and solved impediments by reaching out to the right department/teams.

•Provided timely, accurate, and actionable information to program stakeholders in a structured and transparent way.

•Coached teams in adopting and implementing Agile best practices, providing necessary training to create positive mindset to Agile methodologies and internalizing scrum values.

•Worked with product owners to consistently refine, order and maintain product backlogs.

•Protected teams from over-commitment. Managed backlog, prioritized resolution of defects/bugs as evidence of on-time delivery of 26 major initiatives.

•Developed knowledge of business strategy, business model and processes to identify improvement opportunities and value-added capacities.

Scrum Master

Verizon Wireless

August 2016 – May 2018 Houston, TX

•Facilitated agile scrum ceremonies for 2teams: including backlog refinement, sprint planning, daily scrum, sprint review and Retrospective.

•Collaborated with program managers and project teams in creating documentation of working agreement, definition of ready and definition of done for scrum teams.

•Assisted in gathering project requirements, defining scope, allocating resources and establishing meeting schedules to facilitate and execute project demands

•Empowered and motivated project teams to be highly productive, promote collaboration and continuous improvement to our work process.

•Analyzed and utilized reporting systems and metrics such as(burn-down and velocity charts) to keep project members and management in loop with latest information and project progress.

•Coached teams in adopting and implementing agile best practices, providing necessary training to create positive mindset.

Scrum Master

Capital One

April 2015-June 2016 Houston, TX

•Managed plans, dashboards and standard project reporting that included but not limited to weekly status report.

•Encouraged teams to update JIRA tasks every day to correct status for accurate reports and visibility.

•Maintained a continuous collaborative relationship with the product owner to ensure that user stories and vision are well defined and understood.

Led pre-refinement sessions with the product owner to keep backlog healthy.

Encouraged teams to practice frequent code refactoring and regression testing to reduce production defect.

Facilitated all scrum ceremonies.

Ensuring Agile principles of transparency, Inspect, and adapt, are implemented throughout the process of production.

Facilitated the adoption of trust, fostering collaboration among teams and externally (team to team), including sprint goals, plans and obstacles, thereby growing confidence among the teams, business and all other stakeholders.

Project Manager

AmerisourceBergen

Jan 2014-Feb 2015 Chesterbrook, PA

Directed and lead team from project initiation through the delivery of the final result

Utilized the team “definition of done” to guide the team during their sprint commitments

Able to stay abreast of delivery issues and risks, and a sense of urgency for removing blocks and driving continuous improvement

Met end-user goals by supporting strategic planning initiatives for applications.

Analyzed businesses of varying sizes to determine financial impact of potential investments and provide risk assessment.

Created standard quarterly marketing collateral, including email newsletter, client letters and quarterly earnings report.

Conducted root cause analysis to formulate countermeasures to business missteps and improve operations.

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