Dommonie Autry ***** Outlaw Way

Menifee, CA *****

510-***-****

Objective: New Patient Coordinator

SUMMARY OF QUALIFICATIONS

ØComputer literate: MS Word, Medi-Soft, data entry and the usage of the Internet as a research tool

ØMulti-tasked, able to maximize time as well as work under pressure in busy office settings

ØPatient oriented; will always put the needs of the patient first

ØExcellent people skills, communicative, team player and first rate in customer service

ØCommitted team player, will help out to get the job done in a timely fashion

ØAble to operate office equipment: multiple phone lines, copiers, faxes, shredder

WORK EXPERIENCE

New Patient Coordinator

§Provide direct patient care to new patients

§Coordinate patient schedules and payment records to insure accurate billing procedures

§Register new patient for appointments to determine immediate care

§Verify insurance eligibility, conducted calls to receive approvals then processed diagnostic testing

§Fax reports to Insurance Adjusters and Attorneys regarding client billing to expedite payments

§Receive subpoenas for medical records and process them in a timely manner for court appointments

§Utilize Medi-Soft software to input final draft

§Compile patient's history and properly file medical records in filing system

§Call pharmacy and fax information regarding patient prescriptions

§Process insurance claims with HMOs and PPOs

§Handle Workers Compensation insurance and UR Department issues

§Recruit new patients as well as prepare charts for depositions

§Help patients overcome barriers to achieve the highest level of health they desire and deserve

§Complete the admission process and paperwork for all referrals and works with scheduler to assign appropriate staff.

§Review all paperwork and make referrals to appropriate disciplines and resources as necessary.

§Discuss with patient / family the agency’s admission, discharge, and third party reimbursement policies and guidelines.

§Provide patient and staff education as necessary.

§ Provide continuous coverage for clients in order to maintain continuity of care.

EMPLOYERS

12/27/2000-03/12/2023Dr. Richard A. Noland M.D. Inc/2100 Otis Drive, Alameda, CA

New Patient Coordinator/Medical Records Department

EDUCATION

2003-Wayne State University/BA Degree/Detroit, MI

Minor-Criminal Law

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