Customer Service

Summary

Dedicated customer service professional with over 15 years experience with a diverse clientele. I am detailed-oriented with persuasive communication skills. I am looking to embrace a position where I can utilize my extensive customer service skills to provide empeccable service throughout your company. Experience

Office Manager

Griffin Construction Co. • Antioch, CA

Complete data entry

Track debits

Maintained all financial records

Handeled all correspondence

Arranged appointments

Purchased supplies

All general administrative duties

Inventory Specialist

Valley Inventory Service, Inc. • Fairfield, CA

Present

Inventory entire stores with box counter

Maintained accurate inventory audits for Grocery Outlet, Lenardi's, and Oliver's Reported any descrepancies to management for review Traveled around Northern California and Nevada

Bar Manager

Blue Tide Cantina • Turlock, CA

Delivered superior beverage service

Ensured bar cleanliness and safety

Maintained inventory

Employee scheduling

Supervising and supporting staff

Organized promotional events

Tasting Room Manager

Midnight Cellars Winery • 2225 Anderson Rd. Paso Robles,Ca All cash handeling and credit card transactions

Sales of wine and other items

Kept detailed inventory of wine

Maintained a clean work environment

Customer service related tasks

Shipping and receiving for wine club

Head Bartender

Shellie’s Sports Bar and Lounge • San Leandro, CA

Provided bar service to customers

Maintained a clean and tidy back bar

Stocked all bar inventory

Nicole Rheinor

*************@*****.*** / 1-510-***-**** / 2211 Spring Lake Drive Martinez Ca Provided safe environment by implementing ID checks Served large parties including pool tournaments

Hired live bands

All scheduling for employees

All disaplinary actions if needed

Fine dining service

Ragged Point Inn and Restaurant • Hwy 1, Ca

Fine dining service

Proper wine service

Food and wine pairing

Maintained dining room

Proper table setting

Fine dining service for weddings

Skills

Comfortable with hospitality and sales technology platforms., Excellent multitasking ability, Accomplished mixologist, Strong leadership ability, Knowledge of food, beverage, and hospitality industries. Education

General Education

Morro Bay High School • Morro Bay, CA

06/1995

Certificates

CPR Certified, California Food Management Certification

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