FW FAITH WILLIAMS

ad18p3@r.postjobfree.com +1-901-***-**** Memphis, TN 38134

PROFESSIONAL

SUMMARY

Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Also a results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail.

SKILLS Judgment and Decision-Making

Trained in Point-of-Sale Systems

Cash Drawer Management

Social Perceptiveness

Critical Thinking

Customer Relations

Verbal and Written

Communication

Coaching and Mentoring

Issue Resolution

Billing and Payment Processing

WORK HISTORY Waitress/Cashier Gus's World Famous Fried Chicken 11/2018 - 05/2020

- Memphis, TN

Welcomed customers and helped determine their needs. Worked with floor team and managers to meet wide range of customer needs.

Work in fast pace environment while providing excellent customer service.

Cashier/Customer Service Assistant Supervisor 02/2022 - CURRENT Floor And Decor - Memphis, TN

Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Researched and corrected customer concerns to promote company loyalty.

Coached employees through day-to-day work and complex problems.

Researched issues to obtain appropriate answers to customer inquiries.

Conducted training and mentored team members to promote productivity and commitment to friendly service.

Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.

Lead Machine Operator Williams-Sonoma, Inc. - 07/2020 - 01/2021 Memphis, TN

Performed general equipment maintenance and repair to minimize downtime.

Used precision measuring tools, micrometers and calipers to meet required product specifications.

Inspected finished products for quality and adherence to customer specifications.

Operated multiple machines simultaneously to meet production requirements.

Trained new employees on proper multi-machine operation. EDUCATION Kingsbury High School, Memphis, TN

High school diploma