Front Office Patient Services
Resume:
Martha C Lampasi
Prescott, AZ *****
424-***-**** **************@*****.***
PROFESSIONAL SUMMARY
I am a very Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS
Orthopedic Surgery
Front Office Operations
Reminder Calls
Exceptional Attention to Detail
Obtaining Authorizations
Surgery Preparation
Educating Patients
Schedule Coordination
Documentation Scanning
Answer Telephones
Detailed Oriented
Professional and Multi Tasker
Spanish Speaker
Orthopedic Surgery
Front Office Operations
Reminder Calls
Exceptional Attention to Detail
Obtaining Authorizations
Surgery Preparation
Educating Patients
Schedule Coordination
Documentation Scanning
Answer Telephones
Detailed Oriented
Professional and Multi Tasker
Spanish Speaker
WORK HISTORY
SURGERY SCHEDULING COORDINATOR 10/2022 to Current Granite Orthopaedics - 1223 Willow Creek Road
Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Resolved scheduling conflicts to maintain high-quality patient services.
Expertly managed planning, scheduling, and coordination of outpatient procedures.
Communicated surgery requirements to nursing teams for smooth operation delivery.
Coordinated with facilities to set up surgeries for 1 Orthopeadic Surgeon.
Updated daily operating room calendars with accurate appointment schedules.
Arranged pre-operative and post-operative appointments for surgical patients.
Updated patient records to reflect upcoming surgeries and medical histories. SURGERY SCHEDULING COORDINATOR 07/2017 to 06/2022 Torrance Memorial Medical Center - 23550 Hawthorne Blvd, Ste 120, Torrance CA
Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Resolved scheduling conflicts to maintain high-quality patient services.
Expertly managed planning, scheduling, and coordination of outpatient procedures.
Communicated surgery requirements to nursing teams for smooth operation delivery.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Educated patients about surgeries and provided treatment plan documentation.
Performed various administrative tasks by filing, copying and faxing documents.
Organized and maintained patient chart filing system to promote quick data finding for staff
Personal Assistant to surgeon helped her make dental appointment, make travel arrangements.
Help out with translations when needed between surgeons and patients.
Help out other Surgery Schedulers if they needed any help in scheduling patients or incase they were on vacation.
SURGERY SCHEDULER 06/2009 to 07/2017
Beach Cities Orthopeadics And Sport Medicine - 400 N. Sepulveda Blvd, Ste 200 Manhattan Beach, CA
Arranged pre-operative and post-operative appointments for surgical patients.
Resolved scheduling conflicts to maintain high-quality patient services.
Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Expertly managed planning, scheduling, and coordination of outpatient procedures.
Educated patients about surgeries and provided treatment plan documentation.
Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
Checked patients in and out and collected payments.
Performed various administrative tasks by filing, copying and faxing documents. EDUCATION
El Camino College - Torrance, CA No Degree
International Business
Westchester High - Westchester,CA High School Diploma 06/1986
REFERENCES
Dr Tiffany Rogers
Tel: 310-***-****
Teresa Hinton
Laura Espinoza
Adrianne Pea
Contact this candidate