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Customer Service Management Technician

Location:
Macon, GA
Posted:
December 26, 2023

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Resume:

Jeanne Cowan

DSP/CNA/ Customer service/ Operation management

Macon, GA 31204

ad18of@r.postjobfree.com

+1-478-***-****

leadership skills, management technician checks proofs of magazines, brochures and other print

materials to make sure formatting, text, and color are correct before printing begins skills and

problem-solving skills nalysis expertise to optimize project processes and improve operational

efficiency day to day 15years plus CNA certificate

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Organize management/logistics & sales

CNA - Macon, GA

2018 to March 2023

• Planning and managing logistics, warehouse, transportation, and customer services

• Directing, optimizing, and coordinating the complete order cycle

• Liaising and negotiating with suppliers, manufacturers, retailers, and consumers

• Keeping track of quality, quantity, stock levels, delivery times, transport costs, and efficiency

• Resolving any arising problems or complaints

• Supervising, coaching, and training warehouse staff

• Meeting cost, productivity, accuracy, and timeliness targets

• Maintaining metrics and analyzing data to assess performance and implement improvements

• Complying with laws, regulations, and ISO requirements

• Managing the inventory of a warehouse and maintaining extensive schedules of deliveries and

shipments3

• Proficient in Microsoft Office

• I maintained all files, schedules, etc.

• Composed correspondence

• Scheduled appointments

• Directed phone calls

• Managed incoming and outgoing mail

Logistics Manager

Khol's - Macon, GA

2015 to 2018

• Provides customer service in a pleasant, courteous, and attractive manner.

• Follows safe handling procedures to help ensure the health and safety of customers.

• Follows menus, standardized sizes, and special items.

• Maintains cleanliness, sanitation, and organization of



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