Cඈඎඋඍඇൾඒ G ൻඌඈඇ
Corvallis, OR *****
541-***-**** - *********@*****.***
Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
S අඅඌ
Report Preparation
Judgment and Decision Making
Database and Client Management
Systems
Strong Organizational Skills
Verbal and Written Communication
Professional and Courteous
Document and File Management
Meticulous Attention to Detail
Multitasking
Microsoft Office Suite
Resource Coordination and Allocation
Schedule Management
Ease with Computers and Technology
Appointment Coordination
Office Equipment Operation
Multi-Line Telephone Systems
High Volume Phone Inquiries
Organizing and Categorizing Data
Complex Problem Solving
Social Media Updating
Accounting and Bookkeeping
Relationship Building
Document Sorting
Highly Efficient and Productive
Clear Communication
Wඈඋ H ඌඍඈඋඒ
12/2017 to 07/2019 Office Administrative Assistant Oregon Gutter Service. – Albany, Oregon
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Restocked supplies and placed purchase orders to maintain adequate stock levels. Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
Transferred and directed phone calls, guests and mail to correct staff members. Authored clear and professional business documents. Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Drafted agendas, recorded minutes and created documents for meetings. Drafted professional memos, letters and marketing copy to support business objectives and growth.
Kept reception area clean and neat to give visitors positive first impression. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Responded to inquiries from callers seeking information. Received and routed business correspondence to correct departments and staff members.
Recorded expenses and maintained accounting records. Provided clerical support to company employees by copying, faxing and filing documents.
09/2014 to 12/2017 Lead Sales Associate
7 Eleven Store – Albany, Oregon
Monitored sales team performance and provided constructive feedback. Reported sales data to upper management for review. Led sales team to exceed quarterly sales goals.
Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
Trained, coached and mentored new sales associates for maximum performance. Provided exceptional customer service to foster client loyalty and satisfaction. Kept detailed track of sales and customer information in company system. Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Managed efficient cash register operations.
09/2006 to 09/2012 Lead Server
Pizza Hut – Albany, Oregon
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Used slow periods to restock supplies, ice, trays and delivery bags. Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Supervised restocking of salad bar and buffet for lunch and dinner service. Oversaw daily operations of service team, delegated tasks, and trained new staff. Explained menu items and suggested appropriate options for food allergy concerns.
Prepared specialty desserts for customers for special occasions. Checked identification for minimum age for sale of alcoholic beverages. Noted special patron requests and followed up with kitchen to confirm delivery. Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
Eൽඎർൺඍ ඈඇ
06/2007 High School Diploma
South Albany High School - Albany, OR