THOMAS W. SHERMAN, JR.

** ******* *******

Huntington NY 11743

H 631-***-****

C 516-***-****

ad18n1@r.postjobfree.com

www.linkedin.com/in/thomaswsherman/

PROFESSIONAL SUMMARY

Accomplished Telecommunications and Unified Communications Professional, with over 20 years, practiced in all aspects of sales, design, installation, and support of voice and data. Expert in collaborating with customer business leaders to identify requirements, designing and presenting solutions with a compelling ROI. Practiced on configuration design, pricing, troubleshooting, maintenance and support management. Strong project management skills delivering quality results on time. A self-starter; able to work independently or as a valued team member. TELECOMMUNICATIONS PROFESSIONAL EXPERIENCE

Orange Business Services 2022-Present

Pre Sales Solution Partner

As a Pre Sales Solution Partner I acted as the customer’s advocate, CTO, for their IT and Communications needs and ensure that any proposed solutions are technically and cost effective. GTT 2018-2022

Solutions Architect

Conducted Pre Sales Support for Enterprise Sales teams on the East Coast. Worked with clients that had a global footprint and provided such technical support as SD-WAN, Voice, Infrastructure and Security. Held positions of SME in SD-WAN and Voice. Was successful in providing and recognizing upsell opportunities wherever available.

GRANITE TELECOMMUNICATIONS 2015 - 2018

Senior Solutions Engineer

Provide pre-sales technical support to multiple sales teams and branches throughout Granite. Design and Present networks with such diverse technologies as: MPLS, DIA, VoIP (Hosted PBX and SIP Trunking, WiFi.

TELECOMMUNICATIONS CONSULTING - Sole Proprietor 2013 - 2015 Utilize knowledge of Telecommunications and UCC environment to provide such services as; Project ROI Analysis, Bandwidth Sizing, research for PBX solution, Data and Voice Distribution, Firewall selection and Database implementation.

VERIZON BUSINESS, formerly MCI, NEW YORK NY 2006 - 2013 Senior Emerging Technology Consultant – Unified Communications and Collaboration Provided deployment of new technology and sales expertise to 5 Northeast sales branches.

Exceeded monthly recurring and non-recurring sales quotas within region year over year by 120%.

Senior VoIP Product Marketing Specialist – VoIP 2004 - 2006 Conducted market research with detailed product solution analysis in order to maintain competitive edge.

Supervised product enhancements and Marketing Initiatives which resulted in overall. growth of the installed base by 75% over 36 months. Monitor and research SIP Trunking, IP Address NAT, Firewall NAT with recommended solutions to marketing.

Authored process tactical support to engineering which resulted in roll out of improved product penetration. MCI COMMUNICATIONS, NEW YORK NY 2000 - 2005

Senior VoIP Product Marketing Specialist – MCI Advantage Senior Technical Sales Consultant (Pre Sales Engineer) Provide pre-sales technical support to Global and Corporate National Accounts branches located in NYC. Design and troubleshoot networks with such diverse technologies as: Frame Relay, ATM, PIP (MPLS), IP VPN, VoIP, WiFi. Present MCI solution(s) and answer customer RFP to division and higher customer management teams. Function as VoIP and Internet Regional Subject Matter Expert. WAN Project Manager

Coordinator of EDS National Accounts ranging from simple connectivity to network redundancy. ELECTRONIC DATA SYSTEMS,, HAUPPAUGE NY 1996 - 2000 PM group acquired by MCI

Project Manager

Coordinated a 4500 user migration from legacy email system to new MS Exchange Server email system. Managed a Y2K remediation project for a series of 25# new acquisitions in New England. Infrastructure Analyst

Designed and implemented Local Area solutions using Novell, NT Workstation and Server; and Exchange Server for accounts in 50# of locations in Eastern Region. Functioned as Technical Lead performing functions as Web Page Design, Business Continuity and Disaster Recovery compliance.

Advanced Systems Administrator 1996 - 1998

Maintained a one hundred and twenty-user, five-server LAN with multiple WAN connections. Ensured user workstations were standardized/optimized with appropriate OS and S/W Suites. Managed technical aspects such as setup and takedown for all classes of on-site training center. Supervised a national peer group for standardization of servers. Contract Assignment Distributed Systems Management Center 1995 - 1996 Monitored LAN's and WAN's for any abnormal behavior such as heavy network traffic and malfunctioning communications equipment; routers, bridges, CSU/DSU's, using knowledge of TCP/IP and UNIX using such tools as HP Open View; Sun Net Manager; Net Metrix; Sniffer and Optivity Protocol analysis of IPX and IP.

Conducted administration and second level troubleshooting of Novell 3X and 4X networks and CCMail. Developed and administered MS Access application to chronologically record above events. PREVIOUS EXPERIENCE

Shawmut Bank, N.A., Boston MA - Corp Trust - Support Services Supervisor International Business Machines, Boston MA - Account Administrator – Sales Team Administrator Systemized Of New England, Hyannis MA -Territory Manager – Copier and Facsimile Sales RELATED TRAINING/ EDUCATION

Stony Brook University, NY -

Corporate Education and Training

Project Management Professional and Business Analyst Certifications Polytechnic University, Farmingdale NY -

M.S. IT and Telecommunications Management

University of Massachusetts, Boston MA -

B.A. Economics

Norwich University, Northfield VT –

Economics

CERTIFICATIONS & PROFESSIONAL MEMBERSHIPS

Professional Management Institute – PMI

PMP test ASAP

CISSP Test ASAP

Institute of Electronics and Electrical Engineers - IEEE President UMass/Boston Economics Society

TECHNICAL CERTIFICATIONS SUMMARY

U.S. Patent No.: US 7,571,112 - Novell CNE 3 & 4– Microsoft MCP – Cisco CCDA HP Open View UNIX and Windows versions - Sun Net Manager Net Metrix - Sniffer - CCMail Admin - MSMail Admin - Exchange

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