Customer Service Call Center
Resume:
DeAnna Knott
Grand Prairie, TX *****
***********@*****.***
Customer-focused and highly organized professional seeking a Call Center Representative position to leverage strong communication skills, problem-solving abilities, and a track record of exceeding customer satisfaction goals. Eager to contribute to a dynamic team and deliver exceptional service while optimizing call center operations. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Work from Home Agent
ADT
October 2022 to Present
Outbound calls and monitoring of alarms
Cataloger
Levi - Canton, MS
October 2019 to Present
Customer Service Representative
Boost Mobile - Jackson, MS
August 2020 to October 2021
• Listen to customers' questions and concerns and provide answers or responses.
• Provide information about products and services.
• Take orders, calculate charges, and process billing or payments.
• Review customer accounts and make changes, if necessary. Customer Service Representative
VXI Global Solutions - Remote
April 2019 to October 2020
• Listen to customers' questions and concerns and provide answers or responses.
• Provide information about card services and balances.
• Review customer accounts and make changes, if necessary. Cook/Server
Chartwells
August 2016 to October 2016
Cashier/Customer Service
On The Run
January 2015 to September 2015
Cashier
Burger King - Jackson, MS
June 2010 to September 2011
Education
High school or equivalent
Lanier High School
Skills
• iOS
• Mac OS
• Windows
• Customer service
Contact this candidate