Sunny Tucker
Practice Manager
Saint Albans, Wv 25177
E: **************@*****.***
SKILLS
I am a Outgoing Practice Manager with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remain calm and productive in high- demand positions. I am looking to bring excitement and enthusiasm as well as financial growth to a company. Some of my skills are; Leadership; Exceptional People Skills; Workflow planning; Data Management; Employee Relationship building; Payroll and Budgeting; Managing Office Operations; Human Resources; Accounts Receivable; Accounts Payable; Inventory Control; Scheduling and Over-Time Control. EXPERIENCE
Gateway Animal Hospital PLLC, 55 Maccorkle Ave, Saint Albans WV, 25177; North Gateway Animal Hospital, 1510 Greenbrier Street, Charleston, 25311 - Practice Manager
March 2017 - Present
● Manage and schedule 25- 35 Employees, 4 Veterinarians, and 2 Assistant Office Managers between two locations.
● Completed Payroll every two weeks for up to 35 employes for two locations.
● Maintained computer and physical filing systems.
● Accounts Receivable for two locations
● Accounts Payable for two locations
● Coordinated special projects
● Recruited and hired new Associate Veterinarians
● Completed all Veterinarian contracts
● Recruited and hired all staff
● Ordered office supplies, medications, and surgery supplies.
● Formed long lasting relationship with all Drug Reps.
● Created financial reports and presentations.
● Monitored and handled all employee claims; unemployment and workers compensation.
● Held Employee, Manager and Veterinarian meetings. Provided complete meeting support including preparing materials and taking notes.
● Created and implemented initiatives to improve employee engagement
● Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
● Trained and supervised employees on Inventory.
● Produce new Hospital Policies to assure the company runs in a more professional manner.
● Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel
● Guided employees through team conflict
● Exceptional knowledge of animal injuries and diseases
● Profound knowledge of various drugs and its various reactions Gateway Animal Hospital PLLC, 55 Maccorkle Ave, Saint Albans WV, 25177; North Gateway Animal Hospital, 1510 Greenbrier Street, Charleston WV 25311- Receptionist
September 2012 - 2017
● Scheduling appointments
● Checking clients in and out
● Client communication
● Filling prescription medication
● Logging medical history and weights
● Deposits
● Call reminders for upcoming vaccines or surgeries EDUCATION
Greenbrier East High School, Lewisburg WV - High School Diploma 1998