APPLICATION ENGINEER

HENRY PHAN

408-***-**** Cell

********@*****.***

OBJECTIVE: Lab Engineer/ Field Service Engineer/ Test Engineer

EDUCATION & SKILLS:

BS Electrical Engineer at San Jose State University June 2005

Proficient use of a variety of hand tools and electronic test equipment for maintenance, repair, and assembly tasks.

Capable of working in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit.

Demonstrated expertise in utilizing oscilloscopes, LabVIEW, and DAQ systems for data acquisition and analysis.

Proven ability to operate in an R&D environment, performing preventive and corrective maintenance, troubleshooting, upgrades, and calibrations on a diverse range of equipment.

Proficient in installing and providing support for prototype equipment, including the development of procedures and comprehensive documentation.

Self-starter who can work independently through technical problems towards an implementable solution as well as work well in a team environment.

Ability to multitask and prioritize work in a dynamic, fast paced, diverse environment.

EXPERIENCE:

Sept. 22, 2018 – Present – Trumpf Huettinger – Santa Clara, CA

Field Service Engineer:

Conduct on-site repairs and preventive maintenance of high-power generators, minimizing downtime for clients.

Machine tools, Laser technology, and Electronics for industrial applications.

Diagnose and troubleshoot issues related to high-power generators, ensuring efficient and timely problem resolution.

Employ advanced knowledge of electronic and electrical systems to identify and rectify faults in generator components.

Perform routine preventive maintenance on installed equipment to maximize reliability and prevent operational failures.

Manage software and firmware updates for high-power generators, ensuring compatibility and functionality enhancements.

Conduct training sessions for client personnel on the operation, troubleshooting, and routine maintenance of high-power generators.

Maintain detailed service records, documenting all on-site visits, diagnostics, repairs, and preventive maintenance activities.

Generate comprehensive service reports detailing the troubleshooting process, repairs performed, and recommendations for future maintenance.

June. 9, 2014 – Sept. 8, 2018 - Weiss-Technik – San Jose, CA.

Field Service Engineer:

Provide on-site technical support and troubleshooting for customers, ensuring prompt resolution of equipment issues.

Vacuum Test Chambers for the Aerospace industry, Thermal Chambers and Ultra Low Temperature Chambers

Lead the installation and commissioning of complex machinery and systems at customer sites, ensuring proper functionality and adherence to specifications.

Diagnose and repair mechanical, electrical, and software-related issues, minimizing downtime for clients.

Follow and enforce safety protocols and guidelines during on-site visits to ensure a secure working environment for both customers and company personnel.

Provide remote technical assistance to clients, troubleshooting issues via phone or online communication tools.

Utilize remote monitoring systems to proactively identify and address potential equipment issues.

Aug. 1, 2005 – June 1, 2014 – Philips Lumileds. Santa Clara, CA.

Lab Engineer:

Provides lamps, halogens, and LEDs for automotive, computer displays, televisions, and general lighting.

Conduct regular calibration, maintenance, and troubleshooting of laboratory equipment, ensuring accuracy and reliability in experimental procedures.

Collaborate with vendors for equipment upgrades, repairs, and new acquisitions.

Design, plan, and execute experiments to support ongoing research projects, utilizing a range of analytical techniques.

Analyze experimental data, interpret results, and prepare detailed reports for research teams and management.

Implement and oversee quality control processes to maintain the integrity of experimental data.

Ensure compliance with industry standards, SOPs, and regulatory requirements.

Assist researchers in protocol development, experimental setup, and data interpretation.

Actively contribute to the design and optimization of laboratory protocols and procedures.

Identify and implement process improvements to enhance laboratory efficiency and productivity.

Stay updated on safety regulations and ensure the lab's adherence to all applicable standards.

Maintain accurate and detailed records of experiments, protocols, and procedures.

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