KATHRYN B. RICHMOND

CONTACT

304-***-****

ad18ip@r.postjobfree.com

PROFESSIONAL SUMMARY

Focused Billing Specialist and Receptionist with 3 years experience. Skilled in billing clients, insurance agencies, and managing accounts to reduce outstanding balances. Diligent worker and energetic with passion for accuracy and efficiency.

SKILLS

Customer Service

Billing Data Verification

Account Posting

Billing & Invoicing

Receptionist duties

EXPERIENCE

CSR (Customer Service Representative)

Summit Community Bank

September 2023 – Current

Greeted and helped clients. Took in and distributed money from accounts. Made checks and debit cards. Opened and closed checking accounts. Provided excellent customer service to clients.

Billing Specialist and Receptionist

Laurel Mountain Psychological – Beckley, WV

April 2019-January 2022

Billed insurance agencies, acquired prior-authorizations, and billed patients outstanding balances. Kept up to date record of patient accounts and files. Scheduled appointments for new and current patients. Answered incoming calls.

Certified Trainer

Chick-fil-A Beckley, WV

April 2015-April 2019

Trained new employees. Provided positive customer experience with courteous customer service. Worked in the kitchen washing, chopping, prepping and preparing food.

EDUCATION

Some College-

Bluefield State University

Fall 2022

WVJC – Nursing Program

April-July 2023

WVU Tech Beckley, WV

August 2016-January 2019

High School Diploma –

Danese Christian School

May 2016

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