Customer Service Billing Specialist
Resume:
KATHRYN B. RICHMOND
CONTACT
**************@*****.***
PROFESSIONAL SUMMARY
Focused Billing Specialist and Receptionist with 3 years experience. Skilled in billing clients, insurance agencies, and managing accounts to reduce outstanding balances. Diligent worker and energetic with passion for accuracy and efficiency.
SKILLS
Customer Service
Billing Data Verification
Account Posting
Billing & Invoicing
Receptionist duties
EXPERIENCE
CSR (Customer Service Representative)
Summit Community Bank
September 2023 – Current
Greeted and helped clients. Took in and distributed money from accounts. Made checks and debit cards. Opened and closed checking accounts. Provided excellent customer service to clients.
Billing Specialist and Receptionist
Laurel Mountain Psychological – Beckley, WV
April 2019-January 2022
Billed insurance agencies, acquired prior-authorizations, and billed patients outstanding balances. Kept up to date record of patient accounts and files. Scheduled appointments for new and current patients. Answered incoming calls.
Certified Trainer
Chick-fil-A Beckley, WV
April 2015-April 2019
Trained new employees. Provided positive customer experience with courteous customer service. Worked in the kitchen washing, chopping, prepping and preparing food.
EDUCATION
Some College-
Bluefield State University
Fall 2022
WVJC – Nursing Program
April-July 2023
WVU Tech Beckley, WV
August 2016-January 2019
High School Diploma –
Danese Christian School
May 2016
Contact this candidate