REBECCA NIX

ad18ha@r.postjobfree.com 505-***-**** Aztec, NM 87410

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills

Skills

• A lifetime of taking care of dogs, cats and horses

Money Handling

Operations Management

Recruiting and Interviewing

Task Delegation

Experience

Entry Level to Assistant Manager Evergreen Nursery - Farmington, NM 03/1998 - 12/2023

Organized schedules, workflows and shift coverage to meet expected business demands.

Resolved customer inquiries and complaints requiring management-level escalation.

Ensured compliance with safety regulations and company policies.

Recruited and trained new employees to meet job requirements.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Mediated conflicts between employees and facilitated effective resolutions to disputes.

Delegated work to staff, setting priorities and goals.

Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Maintained up-to-date knowledge of company products and services.

Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.

Answered 4-10 calls per shift to assist with customer questions and concerns.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Completed day-to-day duties accurately and efficiently.

Assisted with customer requests and answered questions to improve satisfaction.

Understood and followed oral and written directions.

Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Maintained updated knowledge through continuing education and advanced training.

Assistant Evergreen Nursery - Farmington, NM 03/1998 - 12/2023

Checked stock to determine inventory levels and maintain office supply products.

Executed record filing systems to improve document management and organization.

Assisted organizational efforts by filing, entering data and answering phones.

Nurturing thousands of bedding plants, flowers, trees and shrubs by transplanting,watering, feeding, pesticide application and pruning.

Education and Training

Farmington High School Farmington 05/1969

High School Diploma

Completed continuing education in Master Gardener Program

4-H Rodeo Queen

San Juan County Sheriff's Posse Rodeo Queen Recipient

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