Service Technician Automotive
Resume:
SJ, CA *****
ad18g4@r.postjobfree.com
PHUC NGUYEN
Determined and enthusiastic automotive service technician with years of excellent experience in maintaining and repairing multiple brands of vehicles using advanced manual and mechanical skills. Collaborate and communicate with customers and other mechanics to diagnose, troubleshoot for problems and make plan for reparations.Focused on maximizing customer satisfaction with dependable, expert services.
WORK EXPERIENCE
Quanta Computer — Assembly Technician
Sunnyvale Chrysler Jeep Dodge Ram — Service
Technician
06/2014 to 09/2014, Fremont, CA
•Assemble Apple devices.
• Follow instructions and procedures.
•Communicate with leads and managers.
•Work with other teams to ensure quality and quantity to meet company’s requirements.
-Operate small hand-tools and powered tools.
11/2019 to 09/2021, Sunnyvale, CA
• Lube specialist.
• Manufactures recalls.
• Major maintenance.
• Pre delivery inspection of new vehicles.
• Diagnose and replace defective parts under warranty.
• Troubleshoot and diagnose faults with vehicle systems and components.
using OEM-speci c code readers, diagnostic trees and online knowledge. bases.
• Complete customer orders and warranty services according to manufacturer speci cations.
Fletcher Jones Mercedes of Fremont — Service
Technician
10/2021 to 09/2022, Fremont, CA
• Correct faults and maximize performance by rebuilding systems and individual components. Establish clear repair plans with line-item details of
expected labor and parts costs.
• Tune automotive systems and components to optimize functionality and
prolong life of each piece.
• Operate specialized equipment such as tire machine, tire balance, and Mercedes-Benz special tools to diagnose and resolve problems.
• Perform diagnostic and troubleshooting procedures to nd and identify root causes of mechanical issues.
• Completed customer orders and warranty services according to manufacturer speci cations. Located and removed defective parts for skilled adjustment, repair or replacement.
• Complete thorough inspections of vehicles to evaluate damages and develop repair plans. Correct unsafe conditions in work areas and immediately report correctable conditions to supervisor.
• Service vehicles according to OEM recommended maintenance schedules
for oil changes, engine tune-ups and uid changes.
• Train and coach junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
• Perform full vehicle inspections to check for leaks, damage or other issues
of concern. Replace damaged, missing or defective parts with new and refurbished components.
• Analyze and locate malfunctions in brakes, motors, switches and control
systems.
• Used specialized tools to detect leaks in gas and refrigerant systems.
• Maintain equipment in good working order by following operating Zoox — Manufacturing Technician
instructions, troubleshooting breakdowns and stocking supplies.
• Test newly installed equipment to determine proper functionality and compliance with regulations.
09/2022 to Present, Fremont, CA
Responsibilities
• Work closely with leads and other techs on building and testing autonomous vehicles
• Operating and maintaining manufacturing equipments.
• Complete daily tasks to ensure on-time completion of project.
• Familiar with 5s or similar workplace organization methods
• Organize and maintain build area.
• Setup mechanical jigs for cutting.
• Using multimeter for basic electrical tests.
• Familiar with MES operating system.
• Operate both hand and electric torque guns.
• Identify areas of improvement of quality, e ciency, and safety.
• Provide feed back to necessary team members to assist in future development
• Work with engineers to complete daily tasks on-time.
• Read, understand and follow work instructions on MES.
• Build autonomous driving vehicles with provided parts.
• Using power tools such as air saw, belt-sander, angle grinder, drill and routers.
• Attended daily meetings for build plans and updates. Skills I have learned while working at Zoox:
• Catching quality issues while building autonomous vehicles and escalate it to leads and quality teams
•Read technical drawings and CAD to understand part design and intended assembly
•Assist engineering to diagnose and identify root causes for hardware and software failures.
• Develop and document troubleshooting techniques
• Create and update quality documents
EDUCATION
Independence High School — High School
Diploma
De Anza College — A.S
Evergreen Valley College — Automotive A.S
•Experience performing root cause analysis
08/2010 to 06/2014
09/2015 to 06/2017
09/2018 to 06/2019
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