Moreno Valley ca *****
***************@*****.***
Yvonne Maylene Alonzo
SKILLS
Experienced and quickly learn office basics. Easily able to empathize with individuals of different backgrounds. Can work both as part of a team and on my own individually. Effectively identify and resolve problems using available resources. Provide customers with prompt and courteous service.
Organizing
Decision making
Active listening
Emotional Intelligence
• Playing Sports
• Communicating
• Remaining Positive
Data entry
EXPERIENCE
Ktowne88, Rancho Cucamonga — Team member
September 2021 - December 2021
Took customers orders and coordinated with the kitchen on special requests.
Took food to customers once done and helped with whatever they had needed
Deep-cleaned kitchen at restaurant close each night.
Mafra Bjj, Hesperia — Front desk/Receptionist
JAN 2022 - October 2023
Helped clients sign contracts and updated them on gym info.
Deep Cleaned gym at night and closed.
Answered phone calls and emails throughout the day.
Sold merchandise.
Put data entry information on computer throughout the day
Call the car,Diamond bar-CSR customer service representative
October 2023-present
Answering calls through the day helping members find a ride or activating their rides to go to appt and back home
Chatting out driver details to managers
Making sure members information is up to date
Making sure the member is eligible with their health plans
Confirming or updating member’s reservations.
EDUCATION
Elite Academic Academy, Moreno Valley — High school diploma
2017-2020
-Received 3.9 GPA throughout high school.
Interest
• Running- Soccer- caring for animals- Baking- Decorating- (Sports)