Customer Service Support

Tina Woods

Phone: 951-***-**** Email: ***********@*****.***

Objective

Seeking full time employment.

Ability Summary

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

Employment History

10/2021 - 04/2022

Inbound Call Agent

Dynamic BDC - Texas, Houston, TX

Responded promptly to customer inquiries.

Communicated with customers through various channels.

Acknowledged and resolving customer complaints.

Know our products inside and out so that you can answer questions.

08/2019 - 09/2021

Health Care Technician

Val Verde School District, Riverside, CA

Accepts delegation of student health care needs from authorized school personnel that are routine with a predictable outcome.

Under the supervision of administration/health care officials, learns techniques for performing routine health services.

Reviews, understands and implements assigned duties pertaining to individualized healthcare plans.

05/2019 - 07/2021

Customer Service Agent

Manpower, Riverside, CA

Processed orders, forms, applications, and requests.

Managed a team of junior customer service representatives.

Ensured customer satisfaction and provide professional customer support.

10/2016 - 09/2020

Special Education Assistant

Riverside Unified School District, Riverside, CA

Assisted the teacher in all facets of daily classroom management.

Dedicated, caring and responsible education professional deeply committed to supporting teachers and students within special education as well as inclusive classrooms.

Education History

Classroom Management Associate degree Citrus College, Glendora, CA

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