Krystal Clancy
Shepherdsville, KY *****
*******@*****.***
Work Experience
Director of Operations
Assurance Towing LLC - Brandenburg, KY
February 2021 to Present
I oversee daily operations of running a successful towing company. Always on my toes, developing new strategies on to how promote and expand the business through cash clients, insurance companies, and private properties.
Daily driver check-ins. Log all maintenance requirements and cost to project cost/profit margins. Perform daily follow ups with customers and third party agents. Seek out and negotiate new contracts and rates.
Configure daily driver commision and weekly payroll. Complete all legal documents for DOT requirements, state and county lein/storage paperwork for titles. My day to day must: patience on the spot problem solving multitasking equipment approvals first point of contact for clients and agents issue statements and collect payments dispatching and building runs reconcile issues due to neglect from insurance/third party to client by finding a new resolution. Assembler/Production
Ford Motor Company - Louisville, KY
June 2012 to January 2021
Production worker on an assembly line in frame and body. Had to complete certain jobs in a fast pace, timed, stressful environment. Projected when I would run out if parts and needed new ones called for without stopping production. I checked for any imperfections or defects caused by distributor mishandeling or machine error.
EMT-Intermediate
Yellow Ambulance - Louisville, KY
January 2003 to May 2012
Provide Medical Emergency Care in uncontrolled hostile environments. Remain calm, be confident in making on the spot Implement life saving decisions while securing a perimeter for your safety and the patients.
Sales Associate
Sam Swope Auto Group - Louisville, KY
January 2001 to March 2002
Sold cars at Pontiac Buick GMC. Did fairly well. Made a decision to go back to school. Education
Mortuary Science
Mid-America College of Funeral Service - Clarksville, IN 2010 to 2012
Skills
• Operations Management
• Payroll
• Management
• Labor Cost Analysis
• Profit & Loss
• Procurement
• Strategic Planning
• Recruiting
• Negotiation
• Team Management
• Marketing
• Human Resources
• Pricing
• Research
• Process Improvement
• Office Management
• Time management
• multitasking
• Problem management
Certifications and Licenses
EMT-I