Raymond Seymore

Electronics Computer Technology Specialist

Dear hiring manager, I’ am eager to apply my skills to support your company in the listed software engineering role, and I’d be thrilled to discuss my qualifications more in person. This is my full attached resume detailing my experience and achievements for your review.

Experience

Education

2021- Current

Internal Revenue Services

Deliver desktop support & technical training on software, hardware, & network troubleshooting to 50+ Users.

Deliver PC support via phone, email, RDP, & site visits to 100+ customers on a daily basics

Coordinate all aspects of helpdesk and ticketing system, including network installation, maintenance & support.

2015-2021

Flextronics

Evaluated system performance of 60+ machines to plan & execute software & hardware upgrades across the enterprise.

Employed effective troubleshooting techniques & process initiatives, which reduced, downtime by 47 percent caused by computer and network issues.

Performed a variety of computer repair and maintenance, including onsite repairs, replacement parts, & negotiation of pricing for services with customers

Worked in Apple Support in customer service providing customer detailed information multiple laptop model regarding issues with laptops.

Class of 2007

Oak haven High School

2007-2009

Remington Career College

Associates Degree in Electronics Computer Technology

Skills

Creativity

Leadership

Organization

Problem solving

Teamwork

Contact

Raymond Seymore

Email: ad181p@r.postjobfree.com

Cell: 901-***-****

Contact this candidate