Customer Service Business Operations
Resume:
Becky Downer
Duncan, OK *****
**************@*****.***
Professional Summary
Creative Business Owner with exceptional background spent in customer service. Proven leader with engaging demeanor and success working in most demanding environments.
Skills
Financial Planning
Operations Management
Operational Reporting
Budget Development
Hiring
Staffing
DOT Compliance
Budgeting and Forecasting
Organizational Skills
Education
June 1995
Wisconsi Indianhead Technical College Superior, WI
Teacher Child Care
Work History
May 2019 - Current
Woodbooger - Minnesota
Owner/Operator
Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Seasonal food truck
March 2009 - Current
Hafner's Greenhouse - Park Rapids, MN
Laborer
Worked alongside team to accomplish work goals according to schedule.
Understood and followed verbal and written instructions to complete work correctly.
Maintained organized and clean work areas at all times on job sites.
Loaded, unloaded, and moved material to and from storage and production areas.
Improved worksite efficiency by maintaining clean and organized work areas.
September 2021 - December 2022
Nimrod Bar & Grill - Nimrod, MN
Cook/ Wait/Bar Keeper
Enhanced customer satisfaction by preparing delicious and visually appealing hot bar dishes.
Maintained a clean and organized work environment for optimal food safety and efficiency.
Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
Improved kitchen efficiency by implementing time-saving techniques in meal preparation.
Provided exceptional customer service, addressing any concerns or questions about menu items promptly and professionally.
Managed multiple orders simultaneously while maintaining consistent cooking times for each dish.
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