Scrum Master Project Manager

VIDHI JAISWAL

ad17vk@r.postjobfree.com 480-***-**** Dallas, TX https://www.linkedin.com/in/vidhijaiswal SUMMARY

A self-motivated, detail oriented and results driven individual with over 13 years of professional work experience, including 7 years as a Scrum Master/Project Manager. I strive to create an impact using Agile principles, and help teams create high quality deliverables, while coordinating with product owners and business stakeholders with integrity and transparency. WORK EXPERIENCE

Humana Aug 2021 - Present

Scrum Master / Agile Project Manager Louisville, KY

• Contributed to the ground work for launching Medicaid in 5 states including a successful launch for 2 states in 2023.

• Directed 17 resources across 2 software development teams, through constructive feedback and continuous improvement.

• Delivered a successful Azure migration project by mapping interdependencies between various components, applications, and teams involved.

• Coached and mentored fellow scrum masters by improving the team’s skills, knowledge and collaboration, which contributed to a 20% increase in efficiency.

• Developed and maintained release documentation to enable teams to follow process standards and facilitated training for project managers.

• Successfully negotiated and managed project dependencies, resulting in a 10% reduction in project risks.

• Facilitated open discussions, decision making and conflict resolution across 12 cross functional teams during PI planning.

• Created and managed project/program resource loading and monthly budgets while communicating risks to leadership.

Wells Fargo Apr 2019 - Jul 2021

Scrum Master Phoenix, AZ

• Served as a Scrum Master on several projects to facilitate software development for agile teams specializing in functional and process areas.

• Helped develop a coordinated release schedule by creating release calendars for 9 internal applications, which resulted in fewer rollbacks and smooth pre and post release activities.

• Ensured all development teams practiced core agile principles of collaboration, prioritization, team accountability and visibility.

• Assisted the product owner with product planning while also managing and refining the product backlog.

• Verified project plan feasibility by communicating with stakeholders and pushing back when needed.

• Enhanced scrum task board to portray teams’ accurate performance and presented it to leadership at the end of every sprint cycle.

• Utilized tracking mechanisms to monitor defect rates and quality metrics in order to successfully anticipate and manage product releases.

• Monitored project availability and costs to optimize resource utilization. VMC Soft Technologies Sep 2016 - Apr 2019

Scrum Master Phoenix, AZ

• Transformed the team's waterfall mindset to Agile by introducing training with hands-on exercises, and enabling rapid understanding of Agile delivery.

• Led sprint reviews, daily scrums, retrospectives and planning meetings to ensure team engagement and efficient execution of project tasks.

• Promoted Agile mindset by creating burndown charts, conducting team velocity analyses and driving continuous improvement initiatives.

• Documented existing processes to ensure smooth onboarding for new resources joining the team.

• Acted swiftly to remove day to day impediments by identifying issues and conflicts and implementing the right solution. This resulted in seamless development and testing cycles for the team.

• Gathered requirements and created high quality user stories which led to reduced defects and improved product quality.

• Drove the team towards continuous improvement by following Agile principles and utilizing Scrum practices.

SKILLS AND TOOLS

Project Management : Communication, Research, Critical Thinking, Delegation, Budgeting, Time Management, Conflict Resolution, Coaching, Writing Agile Frameworks : Scrum, Kanban, XP

Scrum Ceremonies : Daily Scrum, Sprint Planning, Review, Retrospective, Backlog Refinement Task Management : Azure Dev Ops (ADO), TFS, Jira Align, QTest Documentation : MS SharePoint, Confluence, Miro

Productivity : MS Office, WebEx, Zoom, Power BI

CERTIFICATIONS AND EDUCATION

Scaled Agile Framework (SAFe)

• Certified SAFe 6 Scrum Master

Scrum Alliance

• Certified Scrum Master

IIMS, Pune, India

• Masters in Personnel Management

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