Melissa Reuter-Leber

West Bend, WI *****

ad17uj@r.postjobfree.com

+1-920-***-****

Work Experience

In-Home Caretaker

my father

September 2023 to Present

I was blessed to have the time off and opportunity to set my father up with home-care. I currently take care of all his needs and when I gain employment away from home, a full time nurse will replace me. Shipping and Receiving

Signicast - Hartford, WI

July 2023 to September 2023

Shipping parts locally and overseas. Received parts into system and preformed quality control before parts left company. Used sit down and stand up forklift. Delivery Driver

Amazon Fulfillment Associates - Sussex, WI

June 2019 to May 2023

Deliver packages to customers in a timely and professional manner. Follow customer instructions, set up routes for other drivers, operate nasdex camera system, and new hire training Human Resources Administrative Assistant

Etsy Inc - Saint Petersburg, FL

February 2012 to January 2019

Properly routed agreements, contracts and invoices through the signature process. Received and screened a high volume of internal and external communications, including email and mail. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Call Center Customer Service Specialist

Etsy Inc - Clearwater, FL

February 2014 to December 2017

Excelled in exceeding daily credit card application goals. Cross-trained and provided back-up for other customer service representatives when needed. Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.

Resolved customer questions, issues and complaints. Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.

Developed rapport with the customer base by handling difficult issues with professionalism. Warehouse Associate

Sussex plastics - Sussex, WI

June 1992 to August 1997

• Inspection of various plastic items

• Forklift propane/electric stand up/sit down

• Stocking

• Shipping and Receiving

• Quality Control

•

Education

Associate of Arts in Medical in Customer Service in Medical Ultimate Medical Academy - Tampa, FL

2014

Skills

• Administrative Assistant

• Payroll

• Accounts Payable

• Billing

• Outlook

• Receptionist

• Word

• Microsoft Excel

• Delivery Driver Experience

• Human Resources

• Driving

• Office Management

• Accounts Receivable

• Bookkeeping

Certifications and Licenses

Driver's License

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