**** ********* ***** ***.*** BLDG. * MARIETTA, GA 30064
OBJECTIVE:
To obtain a challenging Customer Care position working from home utilizing my technical and client contact skills.
EXPERIENCE
White Glove Cleaning and Janitorial Service– Douglasville, Ga
2012 - 2022
CUSTOMER SERVICE REPRESENTATIVE/DATA ENTRY
Answered customer calls, emails, and chats, processed orders.
Scheduled cleaning service appointments with warehouses and commercial office buildings.
Maintained client database files.
First Manhattan Co. New York, NY
1997 - 2011
COMPUTER TECHNICIAN
Upgraded system memory and replaced hardware. Troubleshooted and maintained 200 employee computers.
Set up printers and networked systems for departmental use.
Removed viruses from employee computers. Backed up mainframe on a daily basis.
Taught employee staff to use Microsoft Office Software. Set up new employee offices installed software onj new computers with usernames and passwords.
Boys and Girls Club Headquarters of Atlanta- Atlanta, Ga
1995 - 1996
EXECUTIVE ASSISTANT
Typed merged letters and answered office calls.
Handled Southeast District Boys and Girls Clubs projects.
Set up and maintained conferences for Southeast division.
EDUCATION:
Pace Business School- Yonkers, NY
Certificate in Computer Programming and Operations.
All Saints Elementary School- New York, NY
Phyllis Ray