bradford bing
Augusta, GA *****
**************@*****.***
Skilled and experienced Customer Agent Specialist with 8+ years of experience in the field of Customer Service.
Proven ability to lead and manage projects from start to finish. Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills
Committed to delivering high-quality work on time and within budget Looking for a challenging and rewarding position in a fast-paced environment Willing to relocate: Anywhere
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
foundever - Houston, TX
January 2023 to July 2023
Responds to customer inquiries, reviewing previous inquiries and responses, gathering and researching information, assembling and forwarding information, verifying customer's understanding of information and answer, booking clients for appointments.
Customer Service Representative
Cox Communications Inc. - Augusta, GA
April 2017 to December 2022
supports customers by providing helpful information, answering questions, and responding to complaints, managing customers accounts.
Customer Service Representative
DON PABLO'S RESTAURANT - Augusta, GA
December 2015 to February 2017
addressing customer needs and ensuring they have a good experience, taking orders for drops, and giving out surveys to ensure quality service.
Customer Service Representative
The Home Depot - Augusta, GA
March 2012 to September 2015
Sell merchandise, services, advises customers on price, features, and/or on fees and services, process orders and coordinate delivery
Education
Associate's degree in International Relations
Austin Peay State University - Boston, GA
September 2006 to November 2009
Skills
• Customer service
• Computer operation
• Phone etiquette
• Computer skills
• Typing
• Technical support