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Customer Service Rep

Location:
Florence, SC
Posted:
December 25, 2023

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Resume:

Tyrell Davis

*** ********* **.

Florence, SC ****5

843-***-****

OBJECTIVE: To obtain a Lead level position at a respectable organization and to utilize my educational and past work experiences to bring value to the company.

Professional Experiences

The Clorox Company: Forest Park, GA

Sr. Dock Coordinator/Customer Service Rep – October 2020 – Current.

Effectively Operate and Utilize SAP System.

Effectively Operate and Utilize Yard Management System AKA. Yard View.

Process of Moving Material and Trailers to their respected locations w/in the warehouse.

Inbound and outbound finished merchandise.

Shipping and receiving for UPS/FED Ex. Intake and outtake services.

Perform Leadership skills of assigning Fork Truck operators to their designated areas.

Maintain Inventory for Order Items (CSR Skills)

Fax Shipment orders, Organize and File Documentation, and Bill receipts of all shipping and received goods.

Honda Manufacturing: Timmonsville, SC

Welder/ Welder Fitter – December 2018- October 2020.

Welding, Machining and Fitting parts

Read Diagrams, drawings, and weld parts per instruction.

Demonstrate Follow, Safety Quality, and production requirements.

Demonstrate sharp and strong attention to detail.

Jig And Weld parts together for Honda Product

DHL Supply Chain: Fairburn, Ga

Warehouse worker – January 2016- May 2019

Maintained inventory by identifying, labeling, and placing materials and supplies in stock..

Recorded location of inventory.

Repaired and finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product.

Cleaned and maintained work station by practicing excellent safety, sanitation, and organizational skills.

Performed Janitorial services such as mopping and sweeping floors in addition to my daily job task.

The Drive Inn: Florence, SC

Cook/Kitchen Associate - January 2011-January 2016

Assisted in preparation of meals which included chopping vegetables and blending ingredients.

Taking control of temperature of the microwave, gas grill, and toasters.

Ensure that all food products are prepared and presented to high standards.

Follow recipes and portion control per policy guidelines.

Restocked all items as needed throughout shift.

Cleaned and maintained station in practicing good safety, sanitation, and organizational skills.

Practiced time management skills by working efficiently and consistently.

Walmart: Fayetteville, NC

Maintenance Supervisor, Sales Associate, Material Handler, Tire Technician – December 2003- August 2010

Obtained License Certificate to Operate Forklifts.

Ensure Accuracy of incoming authorization request.

Maintain customer Payment Records’.

Explain Return Policies to Customers’.

Familiar with databases to look up previous customers’ history Onboarding, Trained all incoming referral coordinator new hires on the system and of processing authorization request.

Excel use for daily worksheets.

Verify Company insurance if we are the providers for the plan.

Regular management of confidential information

Making appointments whether by walk-ins, or over the phone.

Use first-class customer service etiquette via inbound phone calls.

RTI: National Postsecondary Student Aid Study (NPSAS), Fayetteville, NC

Field Interviewer August 2008 - November 2008: Details on Job description upon request

UNC-Fayetteville State University Library Department, Fayetteville, NC

Assistant Librarian, September 2003-May 2003: Details on Job description upon request

Skills Summary:

Proficient in Welding operations, Forklift Operator, Skilled negotiator and experienced problem solver. Fitting Parts, Assembly, Expert in using Basic Fabricating Tools, Interpret Blueprints, Versed in Public speaking, great organizational, and communication skills. Creative thinker and Critical thinker. Multitasker, and Self Motivated. Fork Truck Operators Safety Trading. Proficient in Customer service skills, Proficient in Management procedures.

Education:

Florence Darlington Technical School/Welding program – 2019

Fayetteville State University: Fayetteville, NC May 2007.

E.E Smith High school: Fayetteville, NC May 2003.

Professional References will be provided upon request.

Proficient in Welding operations, Forklift Operator, Skilled negotiator and experienced problem solver. Fitting Parts, Assembly, Expert in using Basic Fabricating Tools, Interpret Blueprints, Versed in Public speaking, great organizational, and communication skills. Creative thinker, csr, psr, outlook, word, excel, Microsoft office, supervisor, manager, lead, trained, degree,



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