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LUIS EMMANUEL COLON

ad17m8@r.postjobfree.com 203-***-**** Denham Springs, LA 70726

Summary

have over 15 year in warehouse experienced, do operated 11 equipments(including Forklift and electric

pallet jack)also have experienced with landscaping,welding,plawing snow,

Skills

« Device Configuration « Customer Training

* Cable Arrangements » System Repairs

Experience

M and M(Cox) Baton Rouge, LA Completed upgrades, downgrades and wiring for

Cable Installation Technician businesses as well as single and multi-family residences.

03/2023 - Current Enhanced customer satisfaction ratings by efficiently

resolving technical, on-site and account issues.

Stored, maintained and conducted inventory of storeroom-

accessible hardware and vehicle stock.

Taught customers basic use of equipment based on

service package and answered questions.

Performed troubleshooting by inspecting equipment and

measuring signals to identify issues.

Installed, upgraded and provided troubleshooting services

for physical cable TV, internet, telephone and alarm system

equipment.

Communicated service installation orders and escalations

to improve CRM and QA effectiveness.

Installed outlets, drops, converters, modems and digital

terminals.

Set up service for customers by installing, connecting,

testing or adjusting equipment.

Fratellis Pizzeria Waterbury, CT Transported and safely delivered items to prevent damage

Delivery Driver or loss.

12/2018 - 03/2023

Navigated routes with relevant map programs and GPS

systems.

Handled merchandise in accordance with product handling

standards.

Obeyed traffic laws and follow established traffic and

transportation procedures.

Delivered rush merchandise on tight schedules to meet

customer targets.

Utilized street maps to plan and determine most efficient

routes.

delays to decrease calls to support.

eying traffic laws and

es to avoid accidents.

Go to website

Haden Matale Camnany Waterhury CT = Draracead daily invantary racainte and quantities af

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