Lanna Isabella Sapojnikov

**** ** ****** ******** ** 11228, 917-***-**** ad17ld@r.postjobfree.com

Medical Secretary/ Medical Assistant

MA with experience in a multiphysician family medical practice and additional

healthcare experience as an RPT. Known for dedication to providing premium patient

care. Skills include:

Medical Office Management Patient Scheduling

Bookkeeping & Filing

Medical Records Ancillary Testi

Taking Patient Vitals einen arene

Manecetient Patient Education

Medications prior- Blood Draws

authorization seit HIPAA & JCAHO

Injections

Data Entry Knowledge

Professional Experience:

Brighton Medical Center

Medical Assistant/Medical Secretary 2015 to Present

Serve as a key member of interdisciplinary healthcare team at a busy family medical

practice. Assist seven MDs as well as PA and RN team in ensuring optimal patient care

and smooth daily office operations. Key Results:

Praised for efficient handling of administrative duties (e.g., answering phones,

scheduling appointments, maintaining medical records, processing patients, billing

and bookkeeping) that allowed doctors and nursing staff to focus on the health

concerns of their patients. Medications prior-authorization

Demonstrated proficiency in taking patient medical histories and vital signs, as well as

in performing venipunctures, injections and diagnostic procedures and ancillary tests

(e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and

sigmoidoscopies).

Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and

equipment.

Helped implement practice’s quality assurance and control program. Efforts ensured

compliance with HIPAA, CLIA and OSHA regulations; improved patient satisfaction;

and lowered monthly overhead by 12%.

Reacted calmly and effectively in emergency situations, and added the personal,

caring touch that immediately put patients at ease.

Education:

Medical Assistant

Branford Hall Career Institute

Certified in First Aid and CPR

High School Diploma:

Chicopee Comprehensive

Languages:

Polish, Ukrainia, Russian

Achievement Highlights:

Recognized for outstanding organization, accuracy and efficiency in verifying

insurance benefits, updating patient data in charts and routing documents to

appropriate

Obtained timely insurance referrals for patients requiring follow-up with specialists by

calling insurance companies and using tools such as Availity and NaviNet.

Provided excellent customer service to all patients by knowledgably answering

questions; proactively solving problems; and creating a welcoming environment.

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