Darell Grant

Denver, CO *****

ad17l6@r.postjobfree.com

+1-720-***-****

PROFESSIONAL Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Authorized to work in the US for any employer

Work Experience

Work History Wait Staff Member

Corafayes Cafe - Denver, CO

September 2010 to December 2012

● Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.

● Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.

● Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.

● Assisted in food preparation as directed while following instructions to meet specific dietary needs. Universal Customer Service Agent

Tele-Tech Communications - Denver, CO

January 1998 to September 2001

● Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

● Answered customer telephone calls promptly to avoid on-hold wait times.

● Answered constant flow of customer calls with minimal wait times.

● Offered advice and assistance to customers, paying attention to special needs or wants. Temporary Assignments

Olsten Staffing - Denver, CO

January 1997 to December 1998

● Desalted with clerical duties, title paperwork, mult-line phones,Wordperfect 5.0 and 6.2 Temporary Assignments

Prostaff Personnel Service - Denver, CO

January 1996 to December 1997

Mainly processed IRA and 401 (k) information, problem solving, filing, desalted with irate customers, information verification, updating and customer service. Education

GED CERTIFICATION

Community College of Denver - Denver, CO

October 1993

Skills

• Order Accuracy and

• Dining Room Cleaning and

• Customer Service and Rapport

• Conflict and Complaint

• Able to Lift 30 Pounds

• PPE Guideline Compliance Upkeep

• Team Player

• SKILLS

• Transactions and Cash

• Attentive Service

• Warm and Friendly Handling

• Cool Under Pressure Resolution Delivery

• Upselling

• Aloha POS

• Food safety

• Restaurant experience

• POS

Certifications and Licenses

Food Handler Certification