Brooke Glutsch ad17kc@r.postjobfree.com 502-***-****

Accomplishments:

● Trained team members in Detailed Receiving, RMA pallet teardown, TV pallet teardown, Quality, CVO,

Production Tracker, and Cart Runner.

● Assisted in prep, quality, teardown, and pallet breakdown and still exceeded job expectations.

● Provided support to the team to increase quality and decrease DOA rate.

● Awarded MVP for November 2012 by teammates for taking the initiative to improve team performance.

For working not only productively but also on myself in regard to my attitude not just concerning myself

but toward my teammates.

● Awarded EOM for January 2013 by my team and management for being a motivator and activator of

my team. Would engage peers by encouraging them to focus on what was best for the business and

that was to get out of the backlog. For being a person to lead my peers, flex to any job thrown my way

and passion for doing things right and doing them fast.

● Monitored workflow and quickly responded to the business needs in all areas in responding by pulling

resources, awareness, education and motivating of the team.

● Effectively communicates with management to give feedback on how to improve the workflow.

● Suggested improvement to workstations that were implemented by leadership increasing productivity

and efficiency.

Professional Experience:

Assistant Press Operator

Pressroom Kodi Collective (formerly LSC Communications) Lebanon Junction, KY 03/2017-Present

● Assist operators on press and help maintain running quality prints.

● Effectively manage make ready and ensure the press is ready to run smoothly.

● Inspect products compared to the provided layouts and or proofs.

● Maintain the correct ink and water balance to ensure quality prints for running job.

● Maintain machine maintenance, troubleshooting issues, and adjusting equipment as needed, ensuring

quality product and efficient production.

● Provide complete paperwork and perform any required data entry related to jobs.

● Took samples out for customers and assisted in making sure fold, ink, and the alignment was up to

customer standards.

Forklift Driver

Pressroom LSC Communications (formerly Publishers Printing Company) Lebanon Junction, Ky

● Maintain material skids, lids, boxes, cardboard, for all presses for shipping to bindery.

● Scan and move finished product to staging area in bindery.

Quality Agent

TV Reclamation Geek Squad City Brooks, KY 04/2013– 12/2015

● Responsible for proper part identification to ensure agents in the field get the proper part.

● Verify if there are any variances in parts and if so route them to the proper people and communicate

with others to insure problems get resolved.

● Ensure parts are properly cleaned and packaged correctly to meet customers’ expectations.

● Overseeing the team's save rate also helped the team keep the DOA rate down.

Reclaim Team

TV Reclamation Geek Squad City Brooks, Ky 11/2012-04/2013

● Maintained the workflow by receiving TV’s into database, BOM and prepping them for Diagnostic

Technicians.

● Protected customer information by making sure all information was taken off the TV before moving to

the next stage.

Shipping and Receiving Agent

Shipping and Receiving Geek Squad City Brooks, KY 11/2010-11/2012

(York Companies 11/2010-3/2011)

● Maintained the quality of the unit and package in the proper box to be shipped out to the customer in a

timely manner.

● Protected customer information by making sure all information was put into the proper shred box.

● Properly label unit and all accessories.

● Verify all service order numbers and serial numbers matched in the system.

● Responsible for placing the unit and all accessories on the rack for each team to repair.

Floater (Assistant Press Operator, Rolltender, Jogger)

Publishers Printing Company Shepherdsville, KY 11/2004-10/2008

(ManPower 11/2004-03/2005)

● Responsible for ordering paper and maintaining ink for current and future jobs.

● Ensure proper maintenance was done 3 times a night.

● Lay out and hang plates at the beginning of the product.

● Set up and maintain a stacker ro ensure right delivery of the product.

● Maintained a clean and organized work area.

● Bent plates for all presses and set in the proper assigned place.

● Assisted Pressmen and 2nd Pressmen when needed.

● Ran roll stand throughout the pressroom.

● Took samples out for customers and assisted in making sure fold, ink, and the alignment was up to

customer standards.

● Reported to management to be placed where help was needed.

● Organized printed product properly for delivery to bindery.

● Wrapped and secured pallets and placed in the proper staging area for pick-up.

● Assisted in clean-up and set up for different jobs on double, single, and half webbed presses.

● Performed proper maintenance on folder and stacker.

Software Skills

Microsoft Windows, Microsoft Office, Excel, Outlook, PowerPoint, Internet, Window 7 and 8

Education Daymar College Louisville KY 01/2009- 12/2010

Associates of Science-Clinical Medical Assisting

Bardstown High School Bardstown, KY Graduated June 2003

Diploma

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