Customer Service Data Entry
Resume:
Linda Coran
Dayton, OH *****
**********@*****.***
I can be reached at 937-***-****
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Brand Ambassador
Yerbae - Dayton, OH
February 2023 to Present
In store set up display for presentation and sampling. Marketing & promoting for Yerbae as well as educating the product.
Home Health Assistant
Homecare.com - Dayton, OH
August 2021 to Present
Providing assistance in home care for disabled and client care plans for recovering individuals. Merchandiser
Footprint Retail Services - Springfield, OH
October 2020 to Present
Scheduling visits to Dollar General to perform tagging on products with EAS stickers per client. Speedway resets per client. Entering data in NI system and reporting routing. Demonstrations, Merchandising, Sales & Advertising Frontrow Production Management LLC. - Port Charlotte, FL August 2017 to Present
Event Specialist at Frontrow set up and demo products. Displays and visual merchandising per client. Advertising and sales drives goals at Walmart stores in my area. Field Interviewer
Vital Research - Dayton, OH
January 2023 to March 2023
Traveling to Assisted Living facilities to conduct survey on behalf of the Department of Aging for Ohio residents survey.
Direct Support Professional (DSP)
Supporting Independence - Springfield, OH
January 2020 to May 2020
Supporting Independence - Springfield
January 2020 to Present
Worked night shift with a client who has 24 care. Meds certificate, CPI and First Aid all through this company. Assisting client in home care and supporting a healthy diet as well as role.modeling good behaviors.
Temp for Surge 4
Stanley Electric US - London, OH
April 2019 to December 2019
Started 4/2019 as a temp for hire sorting and volunteering to work assembly at Stanley Electric Co.This included inspecting cords through microscope.
9/30/2019 to operate machinery and inspection of headlight lenses. Caregiver in Home
Careplus Home Health Care - Springfield, OH
August 2015 to November 2017
Assisting clients with personal care in homes.
Customer Service
Careplus Home Health Care
July 2017 to October 2017
• Performed data entry for Restoration Hardware. Answered and resolved billing, product, delivery and order placing.customer information, shipments, and orders
• Managed client records
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from customers
• Resolved customer information and complaints
• Handled online orders and credit card transactions
• Responded to claim inquiries
Education
None in Business Administration
Sinclair Community College - Dayton, OH
January 2015 to January 2016
High school diploma or GED
Springfield Twp High School - Springfield, OH
January 2012 to June 2012
Skills
• Survey Interviewer Data Entry Customer Service (10+ years)
• Sales
• Excel
• Time Management
• Microsoft Office
• Inventory
• Marketing
• Receptionist
• training (10+ years)
• Team Building (10+ years)
• Microsoft Word (10+ years)
• Packaging (10+ years)
• Customer Relationship Management (10+ years)
• Powerpoint (10+ years)
• Manufacturing Experience (3 years)
• Basic Math (10+ years)
• English
• Merchandising
• Customer Service
• Driving Experience (7 years)
• Personal care (7 years)
• Sales Experience
• Algebra
• Mechanical Knowledge
• Accounting Software
• Computer Literacy
• Bookkeeping
• Phone Etiquette
• QuickBooks
• Office Management Assessments Mechanical Skills: Aptitude -- Familiar December 2019 Understanding and applying mechanical concepts and processes. Full results: https:// share.indeedassessments.com/share
• assignment/4xfys9v6tmp-t2h5 Warehouse Associate -- Proficient December 2019 Assesses the tendencies that are important for success in warehouse roles. Full results: https:// share.indeedassessments.com/share
• to
• profile/ e9123b8f77be77e6973fe53c38494651eed53dc074545cb7 Search Engine Optimization
-- Completed March 2019 Measures a candidate's ability to interpret online website performance metrics and understand search engine optimization tactics. Full results: https:// share.indeedassessments.com/share
• assignment/2xfmht3bjdwd4o-b Attention to Detail -- Familiar December 2019 Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: https://share.indeedassessments.com/share
• assignment/shupyu40g7qprq-k Teamwork: Interpersonal Skills -- Completed December 2019 Resolving disputes, solving team problems, and understanding nonverbal cues. Full results: https:// share.indeedassessments.com/share
• assignment/i2sbdwtjy53fz8hi Sales Skills: Influence & Negotiation -- Familiar January 2020 Using influence and negotiation techniques to engage with and persuade customers. Full results: https:// share.indeedassessments.com/ share
• profile/6cd574e64aeabc47bc224876e2fea252eed53dc074545cb7 Vehicle Maintenance -- Proficient January 2020 Knowledge of vehicles, vehicle maintenance, and repairs. Full results: https:// share.indeedassessments.com/share
• assignment/iyqeekqp8th24ylb Written Communication -- Highly Proficient January 2019 Measures a candidate's ability to convey written information using proper grammar rules. Full results: https:// share.indeedassessments.com/ attempts/8faa6c89f3294a6556cacc9a7e8659abeed53dc074545cb7 January 2019 Measures a candidate's ability to use basic math to solve problems in a business context. Full results: https://share.indeedassessments.com/ attempts/015adbcabc7ce6a99ae3b2bf59401e83eed53dc074545cb7 Workplace Safety -- Proficient January 2019 Measures a candidate's ability to employ accident prevention strategies to avoid accidents and injuries. Full results: https://share.indeedassessments.com/attempts/ a71d22ef8f4452d82a3f0eb974786819 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Interviewing
• Data collection
• Research
• Event Planning
• Visual Merchandising (3 years)
• Tutoring
• Photography (6 years)
• Construction
• Quality Assurance
• Accounts Receivable
• Product Demos
• Microscopy
• Planograms
• Painting
• Microsoft Excel
• Microsoft Word
• Salesforce
• Accounting
• Manufacturing
• Clerical experience
• Cleaning
• Hotel experience (2 years)
• Customer support
• CRM software
• Copywriting
• Google Docs
• Stocking
• Restaurant experience (2 years)
• Patient monitoring
• Patient care
• Patient observation
• Health care (7 years)
• CNA (7 years)
• Software troubleshooting
• Writing Skills
• Computer Networking
• Blogging
• Production Management
• Software troubleshooting (Less than 1 year)
• Windows (10+ years)
• Computer hardware (10+ years)
• Help Desk
• Interior design
• Social media management
• Microsoft Powerpoint
• Adobe Acrobat
• iOS
• Hand tools
• Power tools
• Fundraising
• Data entry
• E-commerce
• Tax experience
• Analysis skills
• Documentation review
• Spanish
• Bilingual
• Communication skills
• Technical support
• Computer skills
• Accounts payable
• Data management
• Active Directory
• Call center (4 years)
• Mac OS
• Upselling
• Conflict management (7 years)
• Hospitality
Certifications and Licenses
CPR Certification
First Aid Certification
Food Handler Certification
AED Certification
Assessments
Sales Skills — Familiar
January 2020
Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar
Warehouse Associate — Proficient
December 2019
Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient
Work Style: Reliability — Proficient
July 2020
Tendency to be dependable and come to work
Full results: Proficient
Teamwork: Interpersonal Skills — Completed
December 2019
Resolving disputes, solving team problems, and understanding nonverbal cues. Full results: Completed
Attention to Detail — Familiar
December 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Mechanical Knowledge — Familiar
December 2019
Understanding and applying mechanical concepts and processes. Full results: Familiar
Automotive Maintenance — Proficient
January 2020
Knowledge of vehicles, vehicle maintenance, and repairs. Full results: Proficient
Spreadsheets with Microsoft Excel — Completed
June 2020
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Completed
Visual Merchandising — Proficient
July 2020
Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Search Engine Optimization — Completed
March 2019
Measures a candidate's ability to interpret online website performance metrics and understand search engine optimization tactics.
Full results: Completed
Attention to Detail — Familiar
November 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Following Directions — Familiar
November 2020
Following multi-step instructions
Full results: Familiar
Security Guard Skills — Proficient
October 2020
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Workplace English — Highly Proficient
August 2020
Understanding spoken and written English in work situations Full results: Highly Proficient
Project Timeline Management — Familiar
November 2020
Prioritizing and allocating time to effectively achieve project deliverables Full results: Familiar
Typing — Completed
April 2021
Transcribing text using a standard keyboard
Full results: Completed
Data entry: Accuracy — Highly Proficient
April 2021
Entering data quickly and accurately
Full results: Highly Proficient
Call center customer service — Familiar
May 2021
Demonstrating customer service skills in a call center setting Full results: Familiar
Work motivation — Proficient
August 2021
Level of motivation and discipline applied toward work Full results: Proficient
Scheduling — Completed
July 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate