Data Entry/Customer Service

Daniel Pippenger

**** ******* **** *****, **** *-1613, Dallas, TX 75206 469-***-**** ad17ei@r.postjobfree.com

Customer Service professional with a diverse background in retail, call center, and food & beverage customer support. Recognized for attention to detail and ability to pick up new skills quickly, as well as the ability to easily step into new roles and assist wherever the greatest need lies.

Key Skills

Microsoft Word

Microsoft Excel

RX Intake

Data Entry

Distribution

Customer Service

Complaint Resolution

Collaborative Communication

Employee Training

Professional History

Arlensa, Inc. September - December 2023

Recruiting Assistant

Evaluated resumes to refer likely candidates for employment at a bank

Submitted timesheets and tracked recruiting KPIs for bookkeeping purposes

Central Research, Inc./IT Coalition/DTSV October - December 2019/December 2019 - January 2023/January - August 2023 Data Entry Clerk

Processed work authorizations for people from overseas living in the United States with a high degree of accuracy in typography and assembly

Maintained a standard of excellence in multiple departments (Employee of the Month July 2022)

MedPharma Pharmacy April 2015 - July 2019

Data Entry Clerk/Distribution Coordinator

Utilized the pharmacy database to enter prescriptions for processing and verify patient demographic and insurance information

Packed and shipped prescriptions to patients through FedEx and Jaguar

Panera Bread October 2007 - May 2016

Associate Trainer/Cashier

Trained incoming employees in job responsibilities

Ensured accuracy of customer orders and handled cash

Credit Management, Inc. (The CMI Group) November 2011 - April 2015

First-Party Collections/Third-Party Manual Dial

Took payments for current, past-due, and former cable and Internet accounts

Entered calls into the company phone system for collection agents to receive

Education

Pensacola Christian College 2007

Bachelor of Science

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