WORK AND POSITIONS

**** ********* –

Present

Center for the Study of Child Care Employment at Berkeley - Paid Work Study, Student Assistant III

•Improved auditory accessibility of department's YouTube videos by writing accurate and timely captions.

•Provided insight on color accessibility of informational slides by noting color contrast and color blindness issues.

•Researched important metrics for department's website and documented data from G4 reports.

•Entered and organized data in spreadsheets to be accessible by staff.

•Gathered data through multiple sources and prioritizing the necessary details for data gathering.

•Assured strong communication between staff members to assure everyone is up-to-date.

•Targeted searches online for state policy information.

•Synthesized information on state government agency websites. 2022 January –

2022 May

ITCS at UC Berkeley - Paid Work Study, Student IT Technician

•Updated technician-facing documentation that is used by all staff in ITCS so all member can be up-to-date.

•Prepared, delivered and set up new computer equipment so members of college can use.

•Implemented operating system upgrades, system documentation, installing a new version of the OS, and restoring back to full use in all devices to ensure no weaknesses.

•Maintained documentation and workspace to upkeep orderliness and accessibility.

•Collaborated with multiple, diverse colleagues to complete larger tasks and projects.

•Completed active service requests and take, delegate, or escalate requests as needed.

•Demonstrated prompt and courteous customer service. 2020 May – 2021 May Vice President of the Vietnamese Student Association Club

•Wrote a short article on how to sign up for the club via a Google Form link and for the club's website using professional, yet simple language.

•Sent out emails reminding members of upcoming meetings, events, and important information on a constant schedule in a professional manner.

•Emphasized culture relevancy to the members by focusing on new experiences, connections made between the members, and observed over events to make sure it goes smoothly.

•Participated in meetings on how to make our club still enjoyable during the pandemic.

Ivy Phan

ad17dj@r.postjobfree.com

714-***-****

Vietnamese American

SKILLS

Python (Algorithm, Abstraction, Sequencing, Conditional, Function, Iteration, Recursion, Types, and Objects)

Java (Focus on efficiency of writing programs (design) and running programs (runtime)) RStudio (Function calls, Writing simple functions, Tools for data manipulation and visualization, and Data input/output)

STRENGTHS

Communication

Connected with team members to gain understanding and work towards same goal Attentiveness

Performed ability to observe crucial details and ultilize them Problem-Solving

Examined problems and looked for applicable solutions Hard working

Showed diligence by cutting time at high school and college and will graduate 2 years earlier EDUCATION

2021 August – Present

Berkeley,

United States

UC Berkeley

Currently a Senior pursuing a Bachelors in Data Science. BILINGUAL

Vietnamese

- Taken Viet 3P & Viet 4HP at Magnolia

High

- Spoken at home with parents

English

Native language

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