Front Desk Associate

SARAH LEWIS

Email: ************.**@*****.***

Phone: 929-***-****

Career Objective

Diligent college student seeking to enhance my educational and professional skills. Desiring a stable and dynamic workplace where training and support from management will assist in increasing professional relationships and quality of performance level.

Education

CUNY York College,Queens, NY Current Student

Major: Computer science

Work Experience

Cashier, McDonald’s, Brooklyn, NY 07/2019-01/2020

Maintain a fast speed of service, especially during rush times

Takes orders from customers using the restaurant’s computer systems

Count company’s till at the end of each shift ensuring accuracy in assigned cash register

Clean your station thoroughly before, during and after each shift

Follow all restaurant safety and security procedures

Front desk associate, SYEP, Lucille Roberts Grand Central Station, New York, NY 07/2019-08/2020

Interacted with customers; effectively communicated with all clients customers

Place phone calls to potential clients interested in becoming a new member

Maintained positive relationships with co-workers and members

Booked appointments and issued guest pass

Counselor, Kings Bay Y After School Program, Brooklyn, NY 09/2018-06/2019

Followed protocols given by supervisors

Maintained positive relationships with members, parents and co-workers

Active thinking skills; participated in mandatory team meeting

Supportive, friendly and helpful to students while assisting with homework and other recreational activities

Followed proper food handling during snack and meal time

Server, Hooters Fresh Meadows

Queens, NY 07/2021-10/2021

•Interacted with customers

• Maintained positive relationships with customers

• Helped employees/ Bussers with side work

• Followed proper food handling

Take-out, Dinosaur Barbecue

Harlam, NY 10/2021-02/2022

•Followed proper food handling

• Followed protocols given by supervisors

• Followed restaurant safety and protocols

• Resolved complaints professionally to ensure customer satisfaction

•Cross trained and coordinated scheduling with team members

•Proper cash handling

Server, Great Performances

Bronx, NY. 05/2022- Current

•Followed protocols given by captain

• Interacted positively with customers

• Effectively communicating with staff

•Followed etiquette food handling

• Break down and helped set up for events

Host/Server, Harlem Tavern

Harlem, NY. 05/2022- Current

•Keeping proper rotation for the servers

•Entering all pickup and delivery orders effectively

•Greeting guest and interacted with guest

•Daily specials organized and set up

• Keeping quality guest service

Server, The Porch

Harlem,

•Preparing the dining area by placing napkins, service plates, and cutlery on tables.

•Adhering to sanitation standards to keep their guests safe.

•Helping guests chose food and beverages offered by the restaurant.

•Staying updated on the current menu and advising guests accordingly.

Additional Skills

People oriented and outgoing

Positive and friendly demeanor

Effective communication skills

Works well with others

Contact this candidate