Operations Manager Human Resource
Resume:
Bijal Soni Atlanta, Georgia, USA
• *****.****@*****.***
Professional Summary:
Resourceful and dedicated professional with extensive experience in HR, Operations, Business development, Team building and Administration. Hold credit for interacting effectively with cross- functional departments to streamline operations and achieve business success in a fast-paced environment. I believe with my commitment and reliability along with my nurturing and patient personality, I would be an asset for any organization. My objective is to leverage my experience while continuing to be challenged.
Skills:
Experience in leading and supporting HR, Operations, and administrative functions.
Working knowledge of HR systems (Workday), ADP Payroll system as well as Microsoft Word, Excel, and PowerPoint.
Excellent written & verbal communication, interacting and collaborating with senior leaders, employees, vendors, and clients with a never say never attitude.
Self-motivated, self-directed, proactive, and able to perform in a fast-paced environment.
High organizational awareness with strong customer focus and business mindset. Education:
Salesforce Administrator Certification
Hands-on experience with Workday and ADP Payroll System.
MBA in Human Resource Management-DeVry University, Keller Management School, Atlanta, USA
Postgraduate in Guidance and Counselling-India
Postgraduate in ECCE- India
Bachelor of Science- India
Professional Experience:
Pushtimargiya Vaishnav Samaj of South-East USA Inc. Atlanta, USA (HR & Operations Manager)
(Jan 2023 till date) (Full-time)
Overseeing and supporting recruitment, selection, and on-boarding of new personnel.
Facilitating onboarding and offboarding processes, including background checks, checklist maintenance and new hire orientation.
Ensuring compliance with Forms I-9, verify documentation, and maintain I-9 files.
Monitoring quality of jobs performed throughout the day, providing advice and guidance as necessary.
Maintaining effective communication channels and relationships with colleagues, clients, and other business partners.
Reviewing time records for employees to verify accuracy of information and uploading it to ADP and create accurate database for payroll processing functions.
Designed spreadsheets to track payroll and report accurate information to the accounts team.
Collaborated on handbook, policy, and procedure development under the Executive board member’s guidance.
Data entry of employment dates, promotions, absence leave and performance review reports.
Playing a lead role in planning and managing various events, health camps, food drives, community services like donation of clothes and food, car wash events by youth and charity programs. Marco’s Atlanta, USA (Managing Director) (Feb 2022 till date)
Develop and maintain excellent customer service by promoting positive relationships and delivering quality products.
Oversee progress on problem resolution. Keep manager advised of progress or problems requiring attention daily.
Hold regular meetings with the staff to assess the company’s overall success.
Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives.
Identifying potential problems and points of friction and working to find solutions to maximize efficiency and revenue.
Identifying opportunities to expand or shift courses to take advantage of changes in the market.
Within two months enhanced sales by 6-8% in a challenging market. POSITIVE GROUP LLC, Atlanta, USA (HR Manager) (Feb 2021 to Sept 2021)
Successfully and strategically matched candidate skill sets to hiring needs.
Initiated services that involved training and recruiting professionals so that they can fill skill gaps and seamlessly integrate into technology projects.
Acted as a professional and reliable liaison between associates and clients.
Performed a variety of business & human resource administrative tasks that supported the overall mission.
Evaluated & updated job postings, guaranteeing a detailed representation of role responsibilities, requirements, and qualifications.
Initiated process to automate several onboarding tasks, streamlining process and increasing new hire satisfaction.
Prepared all required documentation of H1B process to USCIS.
Submitted documentation required for RFE’s to USCIS to process the H1B for candidates. PNODE Inc, Atlanta, USA (HR Generalist & Operations Coordinator) (Feb 2020-Feb 2021)
Managed day-to-day administration and fostered all internal and external HR related matters.
Prepared offer-letters, new hire paperwork, schedule, and facilitated smooth new hire onboarding process and delivered an exceptional first-day experience to new employees.
Prepared paperwork for termination and ensured it followed company policy and managed the organization’s employee database and prepared reports.
Implemented and administered employee policies & offered proactive recruiting assistance.
Maintained track and updated hourly employee leaves of absence.
Conducted successful onboarding and background screening of employees.
Pioneered templates and wrote job descriptions for different posts as required.
General office management such as ordering stationery and arranging both internal and external events
& organizing travel and accommodation for employees. ALTIRE CONSULTANCY, LLC, Atlanta, USA (HR Assistant-Internship) (Jan-Apr 2019)
Assisted in preparing or updating employment records related to hiring process.
Ensured new hire paperwork is completed and processed as well as coordinating job posts, reviewing resumes, and performing reference checks and background checks.
Maintained relations with client HR department and ensured billing was received on time. DEVRY UNIVERSITY & KELLER GRADUATE SCHOOL OF MANAGEMENT Atlanta, USA
(Student Worker Professional) (June 2018-Dec 2019)
Supported the Faculty Dean and Operations Support Advisor with school tasks.
Guided current and potential students at the campus in admissions to connect with appropriate advisors and ensured superior customer service.
Ensured things were organized in the way they should be, and other administrative duties or special projects as assigned.
AMERICAN ROYAL MORTGAGE CORP., New Jersey, USA (Administrative Assistant) (Feb- August 2016)
Gathered loan information from clients, ensuring all loan documentation was complete and accurate and complied with company policies.
Managed appointments and communication with borrowers on a consistent basis to obtain all required documents, review and verify borrowers’ income, credit reports, employment histories, property appraisals and title insurance.
Preparing loan applications for underwriting submittal, updated borrowers regarding their loan status to ensure excellent customer service and performed additional duties assigned by management to expedite loan completion time.
PRARTHANA Institute of Skill Development (Advisor-Operations Coordinator) - India (Dec 2012- May 2014)
Scheduled interviews and follow-ups, as well as on-boarding procedures for new hires.
Provided ongoing guidance to departments to ensure adherence to all company policies, regulations, and laws.
Worked collaboratively with management to promote a climate conducive to attracting and retaining personnel.
Informed employees on benefits, and managed safety and wellness programs.
Brainstormed and initiated programs that impacted the company in positive ways.
Handled employee complaints, concerns, and personal matters with confidentiality and professionalism.
Aimed to create a motivational company culture where employees remained happy and satisfied. VATSALAYA-Child Development Centre, India (Administrator/ Coordinator) - India (Apr 2000- Nov 2012)
Fulfilled all administrative and clerical duties to ensure that the office ran efficiently.
Managed all office correspondence such as answering phone calls and processing client billing.
Arranged travel, and scheduled meetings, appointments, and accommodations for the team.
Reviewed and assessed resumes sent in by job applicants.
Collaborated with the head of HR to meet and exceed all initiatives.
Addressed needs and concerns of employees with professionalism.
Made copies, handled emails, and performed any clerical tasks to assist the head of HR.
Successfully coordinated various services to local welfare institutions and educated individuals achieve excellence and harmony in their life.
Authorized to work in any organization in USA: Yes-GC
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