Medical Assistant Customer Service
Resume:
Rugia Mukoma
Hanover Park, IL *****
************@*****.***
To obtain a position in a professional medical field as a Medical Assistant and help patients with my clinical and administrative skills is my goal.
Work Experience
Home Health Care Aide
privite home care - Niles, IL
May 2022 to May 2023
• Companionship
• Helping client with daily needs
• Doing housework
• Helping client prepare lunch and dinner.
• Medication reminder
• Doing laundry
• Shopping
Donor Floor Technician
Octapharma Plasma - Moline, IL
May 2013 to June 2014
● Watching donors while donating so they don’t pass out
● Setting up PS2 Machines
● Taking needles out of donor’s arms
● Taking plasma bottles to processing
● Writing down machine messages
● Documenting everything in the computer
Receptionist
Verifying lot numbers
January 2009 to December 2012
DuPage County Probation - Wheaton, IL
June 2009 to November 2012
● Filing documents
● Scheduling appointment
● Checking clients in
● Help clients with paperwork
● Prepare next day schedule
● Taking payment from clients
● Returning telephone calls
● Taking down voice mails.
Direct Support Professional
Alden Village - Bloomingdale, IL
● Providing direct care to residents
● Assisting residents with activity of daily living
● Assist with some medical procedure
● Providing emotional support to residents
● Accompanying residents to doctors’ appointments
Education
High school diploma
Skills
• Proficient in Microsoft Excel and Publisher
• Achieved Adult Aid CPR/ AED certified
• CMS targeted COVID-19 training for Frontline Nursing Home Staff
• Customer service
• Floor Care
• WordPress
• Customer service
Contact this candidate