Customer Service High School
Resume:
jahsi stjohn
**** *** *********, *** #****, sugarland, sugarland, TX, 77479, US
************@*****.***
Professional Summary
‘Talented salesperson and leader with a track record of exceeding sales targets by promoting products and
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational
improvements,
Finance and Insurance Manager with a track record of identifying, pursuing, and converting leads to sales
both in person and online.
Strengths in communication and organization backed up by (Area of Study] training,
Skills
Risk management processes and analysis
Customer service
Self-motivated
Powerful negotiator
Materials preparation
Staff development
‘Team Leadership
Strong verbal communication
Interpersonal and written communication
‘Team building
Extremely organized
Education
High School - 2011
Convent High School - Roseau, Saint George Parish
Hospitality ~ Some college (No degree)
Dominica State College - Roseau, Saint George Parish
Work History
Finance Insurance Manager ~ June, 2021 to Present
‘Transamerica Insurance - Wilmington, DE
‘+ Was in charge of the design of dynamic widgets centered on [Areal].
*+ Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA
Patriot Act, Privacy Act and Community Reinvestment Act.
+ Conducted an initial client assessment and analysis to begin the research process.
+ Saved §{Amount) by putting in place cost-cutting measures that addressed long-standing issues.
Floor Manager - February, 2020 to April, 2022
Shine Beauty Supply - Missouri City, TX
+ Assessed the performance of the team and individual employees in order to devise and implement
effective corrective actions.
+ ‘Taught my team members how to use effective strategies to meet operational and sales goals
‘+ Was in charge of restocking supplies, cleaning the area, and organizing the products.
+ ‘Trained and coached employees on how to deal with various aspects of sales, complicated issues, and
difficult customers
+ Balanced cash drawers and reconciled credit card transactions [number] times per week as part of
closing procedures.
Accomplishments
+ Women’s right advocate
+ radio host and tv personality
+ musical producer
Contact this candidate