Customer Service Representative
Resume:
Profession
Address Cai
ates
rel as
Skills
Work History
Education
Languages
Certifications
2023-07
Complaint resolution
Problem solving
Communication skills
Computer skills (word, excel)
Time management
Customer Service Representative
Raya Contact Center, Etisalat Uae, Cairo
© Offered advice and assistance to customers, paying attention to special needs
or wants.
© Investigated and resolved customer inquiries and complaints quickly.
Community Manager
Emaar Misr Group, Cairo
Responsible for one of uptown Cairo living zones in dealing with clients needs and
supervising the workers
Organizer
World Youth Forum, Sharm El-sheikh
Participated in one of biggest conferences organizing by arranging clients flights
and accommodation (it was 15 days event)
Bachelor : English Law
Ain Shams University - Cairo
Arabic —EEEEEEEe
Native or Bilingual
English a
Full Professional
German =
Elementary
HR course, Success academy
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