Customer Service Training Program

WINONA COOK

Houston, TX

210-***-**** ~ ***********@*****.***

SUMMARY

Well organized and efficient customer service professional who successfully completed an EKG Telemetry training program seeks a monitor technician position where attention to detail and a collaborative communication style are of paramount importance to ensure the well-being of the patient. Background includes the ability to assist Spanish speaking clients with an intermediate level of proficiency and applying computer knowledge to help with daily tasks. I am completely flexible with respect to scheduling including nights, weekends and holidays.

SKILLS

Critical Thinking

Team Player

Decision Making

Recordkeeping

Analytical Mindset

Ability to Multitask

Empathetic

Patient

EXPERIENCE

Burlington Coat Factory, Houston, TX 8/7/2023 – Present

Cashier

Greet clients during check-out, inquire as to their shopping experience and process merchandise via cash, check, debit card and credit card transactions.

Kroger Grocery Stores, Houston, TX 1996 – 07/2023

Cashier

Assist customers with questions about products, polices and services

Accurately calculate the customers’ purchases using the point-of-sale system

Restock products to their designated areas, assist with managing shelves, and keeping the store clean

EDUCATION

Lone Star College, Houston, TX completed 30 hours of basic courses

M.B. Smiley High School Diploma (cum laude)

Contact this candidate