Customer Service Representative

Alicia Oberlachner

**************@*****.*** c:903-***-**** 828 Applegate Dr. Dallas, Texas 75253

Professional Summary: I went to College to study Social Work, German, Activity Directing, English Lit and basic courses needed to obtain my degree. I’m a good listener, punctual, fast learner, I have good time management skills and an upbeat personality. I’m a hard worker and try my best to abide by code of conduct and any policies that a business requires. I’m a good team player that is willing to ask questions when needed and seek help when needed as well. I have have great leadership skills and my goal is to make sure that my job meets company standards.

Skills:

· Customer Service

· Telecommunications

· Public Speaking

· Cashier

· Caregiving

· Public Speaking

· Writing

· Computer Literacy

Work History: Student at Eastfield College and UTA studying Social Work 08/2015-01/2020

· Researched Behavioral and Psychological Theories

· Applied text book knowledge to in person practice

· Studied Geriatrics and other disadvantaged groups

· Public Speaking

Customer Service Representative- Family Dollar 05/2023-07/2023

· Cashier

· Stocked items

· Cleaned

· Computer Input

· Answered Phones

Customer Service Representative- Dollar General 01/2023-05/2023

· Cashier

· Stocked items

· Cleaned

· Computer Input

· Answered Phones

Customer Service Representative-Mr. Appliances 01/2008-02/2023

· Answered Phone Calls

· Input data

· Telecommunications

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