KIMBERLY CAMPANELLA

Carbondale, IL *****

ad1754@r.postjobfree.com

618-***-****

Experience: security, sales, transportation, customer service, social service, mental health professional, crisis Intervention, excellent communication skills. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Pirko arts and crafts - Makanda, IL

August 2018 to Present

1. List products for sale via internet

2. stock products for display

3. Provide assistance to customers

4. pricing products

5. cashiering.

Administrative Assistant

Commercial Capital, Inc. - Du Quoin, IL

October 2018 to July 2019

1. Prepare lease agreements

2. Accounts payable and receivable

3. Answer incoming calls

4. Data entry and filing

Security Guard

Per Mar Security Services - Quincy, IL

January 2019 to April 2019

1. Performed patrols of parameter of building

2. complete shift reports

• Promptly responded to all security violations and emergency calls

• Verified guest and vendor identifications at each entry Security Guard

AGB Investigative Services - Chicago, IL

January 2018 to August 2018

1. Secured property of client, protecting equipment and building materials used for construction of energy substation. Inform trespasser's of private property, called police if any suspicious activity ensued.

Livery Driver

Jackson county ambulance - Carbondale, IL

June 2012 to October 2012

Transported patient via nonemergency medical van to: 1. doctors appointments

2. medical treatment

3. dialysis treatments

4. hospital admissions and discharges

Medical/legal advocate

The Women's Center, Inc - Carbondale, IL

October 1997 to October 1998

1. Provided legal/medical advocacy for survivors of domestic abuse and sexual assault. 2. Trained and supervised over 30 volunteers in crisis intervention. 3. Conducted training for volunteers in sexual assault, domestic violence intervention. 4. Completed end of the month statistical reports. Education

Internship in Social Work

Southern Illinois University-Carbondale - Carbondale, IL January 2015 to January 2015

Skills

• Quicken, Microsoft office. (10+ years)

• School Bus Driver (8 years)

• Non-emergency medical transportation (10+ years)

• Paraprofessional in crisis intervention (10+ years)

• Microsoft office, Excel 1,2. PowerPoint, data entry.

• Sales Experience (10+ years)

• Customer Service

• Customer Care

• Call Center

• CSR

• Security (8 years)

Certifications and Licenses

Driver's license

October 2019 to September 2023

PERC Card

May 2019 to May 2021

1. Permanent employee registration card. (P.E.R.C). Assessments

Customer Focus & Orientation — Proficient

December 2019

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/5af84b9aaa78b24687d87f92a64ca693eed53dc074545cb7 Sales: Influence & Negotiation — Proficient

December 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: https://share.indeedassessments.com/ share_to_profile/949c20581952f9836060111cf04b0058

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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