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Customer Service Project Management

Location:
Glendale, AZ
Posted:
December 24, 2023

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Resume:

AWARDS

EDUCATION

HUMANITARIAN SERVICES

EMPLOYMENT

Diploma Graduate

IRC High School

Conakry, Guinea 2001

Non-Profit Excellence Veterans

Home of California Yountville, CA

2018

Presidential Recognition

Clean Water for Schools

Monrovia, Liberia

2015

707-***-****

ad16zo@r.postjobfree.com

Goodyear, AZ

leading life-changing initiatives in

North America & Africa

expertise includes

Project Management

Strategic Planning

Community Organization

Government Collaboration

Executive Communication

White Glove Customer Service

Revenue Generation

US WORK AUTHORIZATION

Renewed — March 2023

Issued — January 2018

US Arrival — June 2016

Smoothing immigration process for new arrivals

Streamlining time to contract with pre-screened applicants Success includes:

General contractor, driving quality and timelines, sourcing & Managing deed search, land surveys, transportation and Success includes:

Adapting CDC hygiene message to local language and providing Recognized by Liberian President Ellen Johnson Sirleaf African Homes for Sale, LLC Since April 2020

Founding real estate services group to accommodate African nationals in country and in the US; marketing at africanhomesforsale.com

Administering finances, personnel, authorizations for each project

Networking African nationals with US-based REO, sourcing properties

(room / apartment / home) to match space and financial parameters

Delivering interim housing for Sudani family of 10 in Glendale, AZ

Project-managing new construction and remodeling in Africa directing 14 skilled tradesmen, and managing inspections logistics, environmental impact

Renovating 2400 sq ft single family home with $1.2MM LRD

/ $8K US worth of upgrades to windows, tile, roofing, electrical, plumbing, paint

Sourcing architects and builders in 3-month construction of

$19K US private mosque in Gardnesville, Monrovia; turn-key delivery from foundation pour to final walkthrough

Managing supplier relationships, e.g., Uline, Grangers, City Builder DIRECTOR OF AFRICAN AFFAIRS

ProjectKiks.org Since January 2011

Driving global, non-profit success in poverty alleviation through donations and corporate sponsorships

Expanding 2011 Liberian launch to impact at-risk population in Ghana, South Africa, Mexico, California, and Arizona

Liaising with US-based contributors, including AZ Foundation and Kiwanis Club of Solano County, to distribute 5K pairs of shoes annually; recent shoe distribution events include

o Mesa, AZ Marathon – February 2022

o Christmas, Goodyear, AZ – December 2021

o “Splash Day Out,” Goodyear, AZ – September 2021

o Todos Santos, Baja, Mexico – May 2021

o Baptist Church “Faith Food Friday,” Vallejo, CA – May 2021 o Solano County Children’s Shelter, Solano, CA – April 2021

Organizing Free Haircuts for Senior Citizens, Avondale, AZ – May 2022

Launching Clean Water for Schools campaign during Ebola outbreak, managing $2300 donation to provide 500-gallon tanks of potable, chlorinated water at 10 Liberian schools operating beyond government water system and educating 500 children per school o Contracting 5 persons to complete each project within 4 days

Leading community education to reduce Ebola cases 83% in 15 communities throughout District 12, Monrovia

handwashing bucket and instructions to 400 homes

Distributing food rations to 96 disabled / low-income individuals at United Blind Training Academy since 2015

Planning and supervising global mission trips

SEKOU S. Dukuly

LANGUAGES

PUBLICATIONS

ASSOCIATIONS

Release, 2022

A Pauper’s Purpose

Contributing Author

2020

PUBLIC SPEAKING

“WASH the School”

UNICEF

2015

Member

Mesa Chamber of Commerce

Mesa, AZ

Since 2020

707-***-****

ad16zo@r.postjobfree.com

Goodyear, AZ

English — Professional Working Ability

French — Professional Working Ability

Mande — Fluent

Mandingo — Native

Sekou S. Dukuly on LinkedIn

WAREHOUSE ASSOCIATE

Aerotek Staffing November 2020 – February 2021

Contracted in temporary role to Amazon logistics on team of 2 loading 20x20x20 container for air freight

Completing 3-hour task in 1 hour

FOUNDATION SPECIALIST

Cavco West August 2020 – November 2020

Goodyear, AZ

Constructing manufactured homes on flooring team

Producing 1 complete home foundation per day

LANDSCAPER

Tree Doctor January 2018 – December 2018

Gilbert, AZ

Maintaining green and desert landscapes in residential and commercial client properties

Trimming greenery, shrubs, and hedges

OWNER / OPERATOR

Dukuly Transport January 2006 – December 2017

Liberia

Transporting passengers and handling luggage between Robert Int’l Airport and luxury hotel properties Mamba Point Hotel and Cape Hotel in seasonal service utilizing 2 vehicles for 45-minute drive; generating $300 / day in revenue

STATION MANAGER

Inter Tropic Airlines May 2000 – December 2005

Guinea

Administering on-time flight operations for $700K / year transit company

Managing 2 daily flights serving 17 passengers each utilizing 3 small aircraft with 2 pilots and 4 staff

SEKOU S. D UKULY

The Mandingo Man in America



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