Security Guard Customer Service

780-***-**** **********.***@*****.*** Calgary, AB

Summary

Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

POS System

Customer Service

Cash Register Operation

Payment Collection

Product and Service Sales

ID Verification

Report Preparation

Experience

Uniformed Asset Protection Personnel (Oct 23 – Present)

Real Canadian Superstore – Loblaw companies (Canada)

Provide exceptional customer service & support to all internal and external customers.

Respond to Gatekeeper alarms and receipt check as required.

Assess safety hazards (i.e., Spills, wet floors etc.) and take proper procedures to ensure customer safety.

Escalate any crisis or emergency situations in a timely manner.

Maintain and submit daily, weekly, and monthly status reports.

Cashier (Jul 23 – Sep 23)

Real Canadian Superstore – Loblaw companies (Canada)

Operated cash register efficiently and accurately, processed payments by cash, cheque, credit card, gift card or automatic debit.

Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Issued receipts, refunds, credits or change due to customers.

Balanced daily transactions on a computerized point-of-sale system.

Followed company security procedures for handling large sums of money.

Cashier (Feb 22 – Jun 23)

Dubai Islamic Bank (Pakistan)

Counted and balanced cashier drawers.

Processing deposits and withdrawals.

Opening and closing accounts as required for members.

Performing general administration tasks.

Helping customers with loan and mortgage applications.

Admin Staff Member (Feb 21 – Dec 21)

M/s NATLUSPACE (Pakistan)

Coordinated special projects such as employee events and customer surveys.

Provided administrative support to management and staff, including scheduling meetings and preparing agendas.

Education and Training

Bachelors in Commerce

CAT (Certified Accountant Technician)

ACCA (Association of Chartered Certified Accountants – Part Qualified)

License

ALBERTA BASIC SECURITY TRAINING - ABST

Certifications

CIT (Certified Information Technology)

IELTS (International English Language Testing System 6.5 bands)

Language

English (Professional)

Hobbies

Reading books

Writing articles

Meeting new people

Hi, I’m Kanwal Aziz

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