Customer Service Representative
Resume:
LAURIE BEMER
Cedar Rapids IA **404
ad16uc@r.postjobfree.com
O GAIN EMPLOYMENT IN CUSTOMER SERVICE OR ASSEMBLY
NORDSTROM
PROCESSOR/PACKER
I processed and packed orders for Trunk Club customers.
JOYCE LUMBUS
CAREGIVER
3/2011-8/2016
I took Joyce to all appointments
I did all the shopping for her
I was in charge of her medications and making sure she was taking them
Anything Joyce needed I was there for her no matter what time it was
KELLY SERVICES
RAINING ROSE
8/2010-2/2011
I did production work making lip balm and lotions
KELLY SERVICES
ADVANTAGE INFORMATION MANAGEMENT SOLUTIONS
12/2009-4/2010
I cleaned up death documents from various hospitals in Iowa and then I would scan them onto discs
APAC CUSTOMER SERVICES
CUSTOMER SERVICE REPRESENTATIVE
5/2008-4/2009
I answered between 50-60 calls a day from customers that had Medco Prescription Insurance and wanted to order 90 days of their medications
THE CAN SHED
CUSTOMER SERVICE REPRESENTATIVE
12/2006-8/2007
I sorted and counted cans, bottles, and plastic bottles for customers who brought them into the store and then I paid them
MANPOWER
TEMPORARY WORKER
9/2006-12/2006
I worked at The Can Shed
BROGAN'S PUB AND GRUB
DAY BARTENDER
5/2003-1/2006
I opened the bar and got everything ready for the day
Waited on customers
Cleaned and stocked
Checked in vendors
Cooked
Ran cash register
FRATERNAL ORDER OF EAGLES
NIGHT BARTENDER
I waited on customers
Stocked and cleaned
Ran cash register and counted down cash drawer at end of the night
Closed the bar
CLARK RETAIL
CASHIER/CLERK
9/2001-4/2002
I ran the cash register and gas counsel
Waited on customers
Cleaned and stocked
Counted down cash drawer at the end of the shift
Closed the store
INNOVATIVE PANEL SOLUTIONS
ASSEMBLY
5/2000-12/2002
I made cable harnesses and cable assemblies
I wired panels that went into paving equipment and refrigeration systems
Soldered and read schematics
Tested assemblies after built
BARTON DIGITAL
ASSEMBLY
4/1998-4/2000
I made cable assemblies that went into computer and telephone systems
Soldered and tested assemblies
BROGAN'S PUB AND GRUB
DAY ASSISTANT BAR MANAGER
9/1995-6/1999
I opened the bar and sometimes had to close
Banking
Waited on customers
Cooked in the afternoon
Stocked cleaned and rotated stock
Inventory
Checked in vendors
Counted down cash drawer at end of shift
CEDAR RAPIDS PHOTOCOPY
DISPATCHER/CUSTOMER SERVICE
1/1995-1/1996
I answered calls for customers who had copy machines and fax machines that needed maintenance
Routed Service Techs to repair calls
COX CABLE COMMUNICATIONS (Mediacom now)
DISPATCHER/CUSTOMER SERVICE REPRESENTATIVE
6/1987-11/1993
I answered calls for customers ranging from ordering new service, changing their service, billing issues, transferring service to the new location, and reporting problems with their cable
I had to keep track of 3 different departments that were out in the field: Installation, Repair, and Maintenance departments
I routed the daily work for the Installation Department and I routed the Repair Techs to repair calls daily.
I had daily, weekly, and monthly vehicle reports that I had to do
CAROUSEL FOODS
LEAD CASHIER
10/1986-6/1987
I was in charge of night cashiers
Counted down their cash drawers with them at the end of their shifts
Waited on customers and ran the cash register
Cleaned and stocked
Helped customers
Closed the store and at the end of the night
LONG JOHN SILVER'S
CREW CHIEF
2/1981-6/1986
Waited on customers
Cooked and cut fish if needed
Cleaned and stocked
Ran cash register
In charge of closing crew members
Did nightly books and banking
Nightly closing procedures
Helped closing crew with cleaning
Did weekly inventory and made the schedule for the next week
KIRKWOOD COMMUNITY COLLEGE
1996-1997: Took classes for AA Degree
1986-1987: Office Administration
1978-1983: Metro High School
You might want to include your GPA here and a summary of relevant coursework, awards, and honors.
I RECEIVED A CUSTOMER SERVICE AWARD CERTIFICATE FROM THE APAC CUSTOMER SERVICE
Contact this candidate