Quality Assurance Security Services
Resume:
Name
Ononuwa Osunde
Staten Island
New York 10314
ad16tb@r.postjobfree.com
Career Objective
Diverse background ranging from Quality Assurance, Database Administration, Coordinating employee schedules, and Soliciting for new businesses delivered in a passionate and professional manner.
Education
Medgar Evers College
Brooklyn, NY
Bachelor of Professional Studies
Major in Applied Management
Grade Point Average 3.2 on 4.0
Interboro Institute
Associate Degree in Business
Major in Business Management
New York, NY
2005/2010 Academic Year
Grade Point Average 3.0 on 4.0
Mortgage Underwriter
Class of 2005
Online certification
Inview
Work Experience
Shift Manager J & O Security services Bronx, NY October 2020 - Till Date
●Oversee daily operation
●Hiring and staff training and retraining
●Coordinating employee schedules
●Manage budget and resources
●Resolving customers' complaints.
Spectrum Columbus, OH Business Analyse December 2019 – October 2020
●Gathered and documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders.
●Operates as a team-based servant leader in service to the team's needs.
●Foster Agile best practices and a culture of relentless improvement among team members.
●Encouraging collaborative effort among the teams and also helping stakeholders at the program level.
●Develop and modify training processes and materials and oversee training execution.
●Create and maintain reports for senior management and business unit operations managers.
●Identify and implement process improvements to streamline data collection and report creation.
Resolute Bank Maume, OH Relationship Officer August 2015 to October 2019
●Relationship Management of existing customers
●Soliciting for new businesses
●Loan underwriting
●Managing team members to ensure targets are achieved.
●Help to implement strategies to ensure customers satisfaction.
●Deliver high-quality services to customers professionally
Referee
Joseph osagie, C.E.O
J & O Security Services
Sam Amag
Supervisor, Spectrum, OH
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