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Customer Service Guest Experience

Location:
Delmar, NY
Posted:
December 23, 2023

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Resume:

Danny You

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518-***-****

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***.*******@*****.***

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Glenmont, New York 12077

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PROFESSIONAL SUMMARY

Highly motivated and hardworking professional with experience in the hospitality industry. Expert at clearing tables, resetting, and maintaining a clean and sanitary dining area. Committed to providing a welcoming dining atmosphere and delivering a positive guest experience.

Talented individual with experience in the restaurant industry. Skilled at clearing tables, delivering dishes to tables, and refilling drink glasses. Proven ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Aiming to leverage my abilities to successfully fill the [Job Title] role on your team.

Reliable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.

SKILLS

Table Bussing

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Time Management

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Strong Client Relations

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Professional Relationships

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EXPERIENCE

BUSSER, Albany, New York

Hokkaido Asian Bistro, March 2020-June 2020

• Packaged food for delivery orders, maintaining cleanliness and order.

• Occasionally washed dishes, also had custodial positions.

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CASHIER, Albany, New York

Hokkaido Asian Bistro

Operated cash register and accurately processed payments, returns, and exchanges.

Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.

Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

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LANGUAGES

Chinese (Mandarin)

Intermediate

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REFERENCES

References available upon request



Contact this candidate